TD Bank

Reviews

• JJ

  Jeff Smit Jr

  Dec 4, 2024
  1.0
  Service is friendly yet my paycheck is still being held hostage. This corporation loves to make hurricane victims live harder. Thanks Raymond Chun and Bharat Masrani for your terrible leadership!!
• JK

  Jack Kern

  Apr 3, 2023
  1.0
  I have been banking with this bank for nearly 20 years. Strike 1: A couple of years ago they revamped online banking so that you could no longer download a web connect (vs. direct connect) file to QuickBooks Desktop. That option is actually to download Quicken, NOT QuickBooks, proving whoever designed the system did not know the difference, and for my accounting business, that was a major problem; Strike 2: I have been using QuickBooks compatible (printable) deposit slips for years for my own business. All of a sudden, I'm sitting in the Drive Thru for 10 minutes while they struggle to process my deposit. Turns out they changed the routing number for deposits. Experienced employees knew how to work around it and never mentioned to me there was a problem. Strike 3: New staff tells me I need to order new deposit slips after I had just ordered a supply last year, because mine are too much work. My solution: "3 Strikes and your out." The "Convenience Bank" has become very inconvenient, and this new staff is incompetent and unprofessional. I walked out and told them MY solution is to change banks, and I just did.
• DD

  Daniel Doyle

  May 21, 2021
  1.0
  Just pass this bank up, don't bother. Went there to use cash station a month ago and it wouldn't give me my money. Manager came out and said I have to go to my bank to prove that I did a transaction and that I'm lucky it didn't eat my card. If the manager knows there is a problem why doesn't he correct the problem? Not good management. I went there on 5-21-2021 to use cash station. ATM ate my card. When I went in to tell them they asked if it was a TD card, I told them no. They went on to say that if it's not a TB card the machine typically eats them. I asked them, since they know this why there isn't a sign on the ATM letting people know this. The "assistant manager's" reply was "We have told the manager about this, it's up to him and out of our hands". I asked to speak with the manager and they said he was off today. Sounds like bad management to me. What a total lack of common sense and initiative, just watch the clock till it's time to go home. Typical big corporate business, just pass the buck. I will no longer be using this bank for anything.
• SP

  Sidney Peykar

  Oct 13, 2018
  5.0
  The staff here is outstanding
• GS

  Gretchen Sutton

  Jul 23, 2016
  5.0
  TD Bank on Tierra Verde is awesome! Everyone is so nice and eager to help. I've had the pleasure to work with Teri and Elisa and they are both top-notch! Thank you for making banking fun!

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