Truist

3.5
8 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
750 KRISTINE WAY, THE VILLAGES, FL
32163, United States

Hours

Reviews

3.5
8 reviews
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  • AL
    Adolpho Lopez
    Aug 2, 2025
    4.0
    Thanks Blake You are always very friendly and the rest of the team makes it very comfortable👌
  • KK
    Ken K
    Jun 7, 2025
    5.0
    Usually fast service in the drive thru, open on Saturdays
  • TT
    T
    Jul 26, 2023
    1.0
    They just don’t care anymore. You’re nothing but numbers to them. They could care less if you bank with them or not. On top of their poor customer service then there’s the lack of knowledge. They promote online banking, but yet the online banking does not know what the branches are doing and vice versa. It’s like two separate banks. I don’t really even know what the purpose of keeping the branches open is. You ask them questions and they have to call somebody else. Loans get approved or denied from a third-party tellers are serving as loan officers. I’m sure I can keep going. save yourself the headaches and go somewhere else. I have definitely seen a decline in their service since becoming Truist.
  • GG
    Grant Gore
    Aug 14, 2020
    1.0
    Worst customer care EVER! I was made to put on a mask BUT the boss man walked all over the branch without a mask. Behind the counter, all over the lobby! Hypocrites!! 7 employees in the branch, and they could not do a wire!!!! Said I had to have an appointment. God forbid one of the seven could get off their LAZY LAZY personalities and work. SUNTRUST, NEVER AGAIN. BTW, you can't do a wire from home unless you make an appointment to go to the branch to get a PIN # that allows you to do a wire from home!! WOW

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.