Truist

3.1
20 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
1701 S DALE MABRY HWY, TAMPA, FL
33629, United States

Hours

Reviews

3.0
20 reviews
5 stars
8
4 stars
2
3 stars
1
2 stars
1
1 star
8
  • AL
    Alyssa Lonsway
    Jul 29, 2025
    5.0
    Filiberto was very helpful.
  • AA
    Asianleful
    Jul 11, 2025
    5.0
    Not really sure why banks in general have such bad reviews. Walked in and was immediately amicably greeted by a gentleman on his way to take care of someone else. Was quickly helped with my banking with teller Nelli. It was very clean inside, looked grand, and Nelli was kind and fast. Wouldn’t hesitate to bank here again 🤷
  • BG
    Bridget Giuriceo
    Dec 7, 2023
    1.0
    Truist is the worst bank I’ve ever seen. They will spontaneously charge me for overdraft fees even when there is money in my account. Almost $1000 this year alone. I’ve gone into the branch and both the teller and banker will say, ‘wow this is a problem, but we can’t do anything about it, someone will call you.’ No one ever calls me. I made the mistake of using their reserve system and today without warning they took over $700 from my account. Truist is a scam. Do not bank there.
  • CC
    corey courtright
    Feb 2, 2022
    1.0
    The BB&T bank is the worst bank. I’m not one to give bad reviews but they are slow, unequipped to handle certifies bank checks and can’t even provide you with a standard bank service, multiple times they have disappointed! A bank merger is not helping nor should be used as an excuse, they have always been a terrible bank. Take your money to a bank that knows how to service it’s customers. Your fired BB&T!
  • CG
    Carlos Barco Gracias
    Sep 6, 2021
    4.0
    SON MUY AMABLES Y ATENTOS LOS EMPLEADOS PERO ÉL SERVICIO MUY PERO MUY LENTO

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.