Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.9
17 reviews
5 stars
12
4 stars0
3 stars0
2 stars
1
1 star
4
- BKBianca KJul 28, 20255.0I wanted to take a moment to recognize Kathryn and Alisha at the Platt Street location. I truly appreciate the time you both took to work with me and your patience as I sorted things out on my end.
- BBBillJun 3, 20255.0Very nice and very helpful!
- MSMakayla SullivanDec 2, 20241.0Awful customer service. Won’t be coming to this location again.
- JSJoseph SalloumJun 23, 20235.0Great service, fast and professional.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are Truist's drive-through hours during the week?
Truist's drive-through is open Monday to Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
Can I open a new account online or do I need to visit a branch?
You can open a new account online and receive your debit card and checks by mail. Alternatively, you can visit a branch to get a temporary debit card immediately. CDs can only be opened at a branch.
How do I activate my Truist debit card?
You need to activate your debit card online before making purchases or payments using your checking account.
What services and products does Truist offer?
Truist offers products including checking, commercial, credit cards, loans, mortgage, online & mobile banking, personal savings, small business banking, and wealth management. Services include deposit transactions, loans, credit cards, insurance, investment, treasury, foreign currency exchange, and more.
Where is Truist located and what are the contact details?
Truist is located at 601 W Platt St, Hillsborough, Tampa, FL 33606, USA. Main phone: +1 813-261-3590, Alternate phone: +1 800-382-3232, Fax: +1 813-254-4323.
What are Truist's business hours?
Truist is open Monday through Thursday from 9:00 AM to 5:00 PM, and Friday from 9:00 AM to 6:00 PM. It is closed on Saturday and Sunday.
Are there useful nearby places around Truist for customers visiting the area?
Yes, nearby places include Benefit Title Services for real estate needs, Pizza Hut for dining, and Hyde Park Market for groceries and convenience items. These can be helpful for your errands before or after visiting the bank.
Is there a convenient food option near Truist in Hyde Park?
Pizza Hut, a pizza and American restaurant, is located nearby, offering a convenient dining option when visiting the area around Truist.
Can I find personal and professional services near Truist in Hyde Park?
Yes, nearby you can find services like Hyde Park Barber Shop for grooming, Medina Law Firm for legal assistance, and several real estate agents such as Bria Patti Tampa Bay Realtor and Summer Baker, Realtor.
How can I make an appointment or reservation with Truist?
You can schedule an appointment online at https://truistconsumerbank.my.site.com/s/?cid=local-seo-appointment to meet with Truist representatives.