Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.0
8 reviews
5 stars
4
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1 star
4
- LFLeena FedinOct 23, 20251.0Trying to report fraud with this bank is impossible. Do not bank here.
- TJTia JohnsonApr 22, 20251.0I rated the service a 1 because the experience at this Truist branch was extremely disappointing. From the moment I walked in, no one greeted or acknowledged me—they just stared. I had to initiate everything, including asking for help. The associate I dealt with was very rude and unprofessional. He barely wanted to assist me and told me I couldn’t get a debit card at the branch, even though I had received one from another location in the past. He handed me a slip to sign without explaining what it was, just placed it on the counter silently. Then, when giving me my money, he did so in an aggressive manner—still without a word. There was no thank you, no farewell, just a cold and uncomfortable interaction. I left feeling disrespected and completely dissatisfied with the service
- PPPapa J (Pooh)Oct 14, 20225.0This a hidden little treasure from Truist Banking. This location gives you concierge service! The service they give goes above and beyond any other banks that I’ve been to.
- SHSam HendryOct 6, 20225.0Yes a notary present 😉
- HGHungry Florida GirlOct 29, 20181.02 PM on a Monday at the end of the month. Six people waiting for one teller. Four other employees looking on. Fifth week in a row that the air is broken. No surprise when automation takes over!!!
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist on weekdays?
The drive-through is open Monday to Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on weekends.
When is the Truist branch at 500 N West Shore Blvd open for in-person banking?
The branch is open Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
Can I open a Truist checking or savings account online?
Yes, you can open a checking or savings account online. You will receive your debit card and checks by mail, or you can visit the branch for a temporary debit card immediately.
How can I activate my Truist debit card?
You can activate your debit card online to start making digital purchases and in-person payments.
What types of products and services does Truist offer?
Truist offers checking, commercial accounts, credit cards, loans, mortgages, online and mobile banking, personal savings, small business banking, and wealth management services.
How can I schedule an appointment at this Truist branch?
You can schedule an appointment online via their reservation URL to meet with a banker at this branch.
Are there real estate agents near the Truist branch on West Shore Blvd?
Yes, several real estate agents such as Team Davis Properties, Jonathan Golby of Coldwell Banker Realty, ChaCha Realtor, and others are located nearby to assist with property buying or selling.
Can I visit nearby restaurants after banking at Truist?
Yes, California Pizza Kitchen, a fast food and pizza restaurant, is nearby and makes a convenient spot to grab a meal after your bank visit.
Are there mortgage brokers near Truist that can assist with home loans?
Yes, The Lindley Team and Andre Taylor at Guaranteed Rate Affinity are nearby mortgage brokers who can provide assistance with mortgage loans.
Does Truist offer bilingual services?
Yes, services at this Truist branch are available in both English and Spanish.