At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Extremely slow, ineffective customer service...sad how things have evolved over the years!
ST
South Tampa Traveler
Apr 9, 2025
5.0
Very helpful and friendly staff.
KP
Kimberly Powell
Dec 30, 2022
1.0
This bank is absolutely garbage since it changed. And sadly it's not branch specific it's the entire operation. We have been with them since 1940 through all the name changes and we gave up and closed the account today due to the piss poor customer service. Still straight trash even a year later. The attitude from Ms. Contreras, she should be fired. Bad business. And the last action that caused us to leave this wretched establishment.
JT
Jamie Tucker
May 26, 2022
1.0
Unprofessional customer service. Hung up on twice, attitude from teller and branch manager not returning phone calls. My money will be going elsewhere!!
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the regular business hours for Truist at 3825 S Dale Mabry Hwy?
Truist is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
When is the drive-through service available at this Truist branch?
The drive-through is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
How can I open a new account at Truist?
You can open an account online, by visiting a branch during business hours, or by phone at 844-4TRUIST (844-487-8487). Online openings will mail your debit card and checks, but at a branch you can get a temporary debit card immediately.
How do I activate my Truist debit card?
You can activate your debit card online to start making digital purchases and in-person payments using your checking account.
What products and services does this Truist branch offer?
This Truist location offers checking and savings accounts, credit cards, loans, mortgage services, business banking, wealth management, investment services, insurance, and more.
Which nearby ATMs can I use around the Truist 3825 S Dale Mabry Hwy branch?
You can use the Truist ATM located nearby as well as the TD Bank ATM and Chase Bank ATM close to this location for convenient cash withdrawals.
What nearby places can I visit for food or coffee when I come to Truist?
Nearby options include Taco Bell for Mexican fast food and Dunkin' for coffee and donuts, which are convenient for a meal or snack before or after visiting Truist.
Are there any nearby retail or service shops for additional errands when visiting Truist?
Yes, Walgreens for pharmacy and convenience needs, Advance Auto Parts for automotive supplies, and Pet Supermarket if you have pet needs are all nearby for your errands.
Does Truist support multilingual customers at this location?
Yes, this branch supports English and Spanish speakers to accommodate diverse customer needs.
How can I schedule an appointment at Truist 3825 S Dale Mabry Hwy?
You can schedule an appointment by visiting their online reservation site at https://truistconsumerbank.my.site.com/s/?cid=local-seo-appointment.