Truist

2.6
51 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
3825 S DALE MABRY HWY, TAMPA, FL
33611, United States

Hours

Reviews

2.6
51 reviews
5 stars
16
4 stars
2
3 stars
6
2 stars
2
1 star
25
  • RM
    Rachel M
    Jun 17, 2025
    1.0
    Extremely slow, ineffective customer service...sad how things have evolved over the years!
  • ST
    South Tampa Traveler
    Apr 9, 2025
    5.0
    Very helpful and friendly staff.
  • KP
    Kimberly Powell
    Dec 30, 2022
    1.0
    This bank is absolutely garbage since it changed. And sadly it's not branch specific it's the entire operation. We have been with them since 1940 through all the name changes and we gave up and closed the account today due to the piss poor customer service. Still straight trash even a year later. The attitude from Ms. Contreras, she should be fired. Bad business. And the last action that caused us to leave this wretched establishment.
  • JT
    Jamie Tucker
    May 26, 2022
    1.0
    Unprofessional customer service. Hung up on twice, attitude from teller and branch manager not returning phone calls. My money will be going elsewhere!!
  • KX
    K X
    Feb 25, 2017
    3.0
    They charge clients fees for money orders.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.