Truist

2.6
51 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
3825 S DALE MABRY HWY, TAMPA, FL
33611, United States

Hours

Reviews

2.6
51 reviews
5 stars
16
4 stars
2
3 stars
6
2 stars
2
1 star
25
  • KZ
    kimberly Zorrilla
    Jan 7, 2025
    5.0
    I had the pleasure of working with Adam to open a business account, and I couldn’t be more impressed with the experience! He was incredibly fast, knowledgeable, and made the entire process smooth and easy. Adam took the time to understand my business needs and helped me select the best account option. His professionalism and expertise were top-notch. Highly recommend working with him if you're looking to set up a business account!
  • JJ
    Jacob
    Jun 21, 2023
    3.0
    Always a little wait. A few years back they allowed someone to access my security deposit box who was not on as a signer or registered by me to have access.
  • AF
    Annette F
    Oct 15, 2022
    2.0
    Issues since the beginning of the switch to Truist. Most recent (today) my cash deposit wouldn’t go through at S Dale Mabry branch but never returned my money or my debit card. Claim was put in and branch manager assured me it would be refunded to acct today. Currently still not there at 5pm. The number I received for help said it is 24 hrs 7 days a week but was actually closed for weekend. Contacted reg support number and they said it won’t be processed until Monday. No one gives straight answers or seems to know what’s going on ever. Now I have to wait to get my cash deposit and debit card. These types of situations need immediate resolving when someone expects to have their cash deposit available right away.
  • SD
    Surviving America (With Dusty&Roxy)
    Sep 30, 2019
    1.0
    Horrible customer service as all the other branches.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.