At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
No wonder you only have 2.7 Stars. Absolutely horrible service & mindless management. Worst experience I’ve ever had with Truist.
GB
Gary Benson
Aug 15, 2025
1.0
8$ to cash a check from their bank is absolutely ludicrous
BE
Beth Eubank
Jun 5, 2023
1.0
I called a branch to ask a question. I spoke to a branch manager who said I was bothering him and I could have just asked a teller. I also spoke to someone who put me on speaker phone asked for my social and got irritated because I asked to be taken off speaker. They are truly a bank with ride customer service and needs to clean house with attitudes if they want me as a customer.
TH
Toño G Cabera Hernandez
Nov 18, 2022
5.0
El Gerente es Latino, super amable, excelente servicio al cliente. Sabe mucho sobre business accounts para companias de construcción. Amazing manager, amazing service. His name is Ralph from Ecuador
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are Truist's drive-through hours during the week?
The drive-through at Truist is open Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
Can I open a Truist checking or savings account online?
Yes, you can open a new checking or savings account online. If you open your account online, your debit card and checks will be mailed to you within a few days, or you can visit a branch to get a temporary debit card immediately.
How can I activate my new Truist debit card?
To activate your debit card, you need to do it online, which allows you to make digital and in-person purchases using funds in your checking account.
What services and products does Truist offer at this location?
Truist offers checking accounts, commercial banking, credit cards, loans, mortgage services, online and mobile banking, personal savings, small business banking, and wealth management.
What are the branch hours at this Truist location?
The branch is open Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturday and Sunday.
How can I make an appointment at this Truist branch?
You can schedule an appointment by visiting Truist's reservation site at https://truistconsumerbank.my.site.com/s/?cid=local-seo-appointment.
What nearby banks can I visit if Truist is closed or I need additional services?
Nearby banks include Fifth Third Bank and SunTrust Bank. These may be convenient alternatives for banking needs when Truist is closed or for additional services.
Are there dining options near the Truist branch for a meal or a break?
Yes, there are several dining options nearby including Bennigan’s bar, Gumusel restaurant, KFC, Panda Express, Saigon Bay Vietnamese Restaurant, and Jai Ho Indian Cuisine.
What nearby shopping locations can I visit when at Truist?
Nearby shopping places include Spirit Halloween Superstore, Famous Footwear, Burlington, Hodoom, Mr Man clothing store, Macy's department store, Dillard's Clearance Center, Finish Line inside Macy's, and RadioShack.
Is there a convenient location near Truist for money transfer services?
Yes, Western Union is located nearby and offers money transfer services that may be useful for your financial needs.