At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Great people, great attitudes. Staff was really friendly, especially the taller ginger fellow who helped me find the service I was looking for
LL
Leeann
Sep 5, 2025
5.0
Love the Truist Tampa Palms branch! Everyone is so friendly, efficient, knowledgeable, and professional. They are fantastic about identifying the services that their bank offers that could benefit me, and assisting me with setting up the ones that I want. Want to recognize a young man named Ryan P. for being SO helpful and patient helping me set up my accounts, and patiently answering all my endless questions. Great customer service…highly recommend this bank, and this branch in particular!
RT
Ryan Tang
Sep 5, 2025
5.0
I was looking into banking with Truist as they had a promotion going on and was pretty confused with how to set an account up.
Ryan Putney helped me out with this and was very patient along the way. He was very professional and overall really great to work with on this. Thanks!
AM
Ashley Munoz
Sep 5, 2025
5.0
Absolutely astonished by the service in this bank! I had to make a deposit of $67 dollars and Ryan was super nice and helped me with all my questions! As an older woman, I take this generosity to heart. Will be continuing my loyalty to Truist. Thank you.
CC
Connected Chess
Sep 5, 2025
5.0
I came in upset about some charges on my
account and they were able to set me a whole new account and I got my money back. It took only a few minutes and we had a great experience.
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the regular branch hours for Truist at 16102 Bruce B Downs Blvd, Tampa?
The Truist branch is open Monday to Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
During what hours is the Truist drive-through available?
The drive-through is open Monday to Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on weekends.
How can I open a new checking or savings account with Truist?
You can open an account online, by phone, or by visiting a branch. Online applications take a few days for your debit card and checks to arrive, but visiting a branch provides a temporary debit card immediately. Phone openings are available Monday through Friday, 8 AM to 8 PM, and Saturday, 8 AM to 5 PM.
How do I activate my Truist debit card?
To activate your debit card, you need to activate it online, which will then allow you to make digital and in-person payments using your checking account.
What types of banking products and services does Truist offer at the Tampa Palms location?
Truist offers checking and savings accounts, credit cards, loans, mortgages, personal and small business banking, wealth management, investment services, insurance, and more.
In which languages can I receive service at this Truist branch?
Services are available in English and Spanish at this branch.
What options are available for appointment scheduling at Truist Tampa Palms?
You can schedule appointments online using their reservation URL to meet with a banking expert at the Tampa Palms location.
Are there other Truist ATMs near the Tampa Palms branch?
Yes, there is a Truist ATM nearby, which customers can use for convenient cash withdrawals and other ATM services.
What nearby places can I visit in Tampa Palms after my Truist appointment?
Nearby you can visit Ellen's Hallmark Shop for gifts, Ciccio’s Lodge or Fat Rabbit Pub for food and drinks, or shop at City Plaza at Tampa Palms for retail and dining options.
If I need medical or dental services near the Truist branch, where should I go?
You can visit Tampa General Medical Group, TGMG Tampa Palms, or Smile Design Dentistry for health and dental care near the bank.|