First Citizens Bank

2.9
21 reviews

About

Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.

Location

First Citizens Bank
327 N. Dale Mabry Highway, Tampa, FL
33609, United States

Hours

Reviews

2.9
21 reviews
5 stars
9
4 stars
1
3 stars
0
2 stars
1
1 star
10
  • JB
    Joseph Boykin
    Jun 17, 2025
    5.0
    Joseph C. Is an excellent banker, He helped me resolve a business matter quickly! Equifax pull for new accounts. I highly recommend this location!
  • SE
    sonya edgerton
    Jul 12, 2021
    5.0
    Being military, have had this bank since 1996, in all my travels have never changed and they have faithfully followed me around the world, glad they have a branch here in Tampa. Have never had an issue
  • SL
    Stacy Lynn
    Aug 16, 2019
    5.0
    I have only delt with corporate office.
  • RE
    Riverview EGGANDI
    Dec 26, 2018
    1.0
    This bank bought HomeBanc and the conversion appears to be a disaster. They provided new account number and credentials for online access but once I completed set-up says I have no accounts. This is after making a sizable deposit in person two weeks ago. When calling this branch can't get a human to pick up. Will have to drive back to Tampa tomorrow and wait in the lobby for an hour to get noticed by one of their bankers.
  • DD
    Derek
    Mar 2, 2018
    5.0
    This is a nice bank. There is a very personal feel when walking into the branch, and they treat me very well.

Frequently Asked Questions About First Citizens Bank

What are the standard operating hours of First Citizens Bank at 327 N. Dale Mabry Highway?

The bank is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.

Does First Citizens Bank offer drive-through banking services?

Yes, the drive-through service is available Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.