First Citizens Bank

2.9
21 reviews

About

BankFirst Citizens Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.

Location

First Citizens Bank
327 N. Dale Mabry Highway, Tampa, FL
33609, United States

Hours

Reviews

2.9
21 reviews
5 stars
9
4 stars
1
3 stars
0
2 stars
1
1 star
10
  • JE
    John E
    Jan 17, 2019
    1.0
    Homebanc was great first citizens bank sucks. I had overdraft protection so Homebanc would take it out of my money market account if I bounced a check. First citizens made me apply for a credit line and then denied me based on my bankruptcy 6 years ago....... Even though I have I've $20,000.00 in savings and money markets. Needless to say I will be closing my accounts.
  • AB
    Alex Barrios
    Dec 14, 2018
    5.0
    Best bank friendly tellers, not like your traditional banks where you’re just a number. Here they care for you and egar to help in anyway possible with 1 on 1 support not behind a wall or screen.
  • DD
    Derek
    Mar 2, 2018
    5.0
    This is a nice bank. There is a very personal feel when walking into the branch, and they treat me very well.
  • BL
    B L
    May 9, 2017
    1.0
    Very poor. One star may be too much. Completely unresponsive. "24 hour" number hangs up on you when you make any selection. (4 calls on 3 different phones including a landline) Calls to the branch go to voicemail, during regular business hours mind you. Call the number on the back of your card, they say you have to call the branch... Holding my money hostage and then dodging the customer is not a way to endear yourselves to customers homebanc!
  • AR
    Aaron Rothe
    Sep 29, 2016
    5.0
    The best

Frequently Asked Questions About First Citizens Bank

What are the standard operating hours of First Citizens Bank at 327 N. Dale Mabry Highway?

The bank is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.

Does First Citizens Bank offer drive-through banking services?

Yes, the drive-through service is available Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.