Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.8
32 reviews
5 stars
12
4 stars
1
3 stars
2
2 stars
2
1 star
15
- YCyoalys cDec 22, 20251.0Had me waiting almost half an hour in the drive thru teller for just one deposit. Yes they were busy but no other car was sat there with me for 30 minutes, so why am I the only one that was treated differently?
- CHCory HernandezDec 17, 20251.0Been sitting in the drive-thru for 10 minutes. Why? Not a hello, not a we'll be right with you, just silence and wasted time.
- SSSumit Pradhan ShresthaNov 24, 20251.0highly understaffed
- MDMatthew DennisNov 6, 20251.0This bank has the worst customer service I have experienced at a bank. If I weren’t so Lazy I’d move my money elsewhere. There were two tellers at the front and they were too busy counting money they could not help Me. Which is fine, but let me know you’ll be with me in a second. Do not use this bank- they are not friendly. The drive thru guy was amazing so they should probably just close the inside- fire the head teller- and let the drive thru guy run things. Do not recommend. Wish there was a zero star. The location in Betton is amazing and where I will be going from now on.
- CACourtney AllenMay 18, 20233.0Some of the teammates are kind but you can get virtually no help in the bank branch. You have to call the number and even they have to. Their hands are tied and due to that, customer service is lacking.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist on weekdays?
The drive-through at Truist is open from 9:00 AM to 5:00 PM Monday through Thursday, and until 6:00 PM on Friday.
Is Truist open on Sundays?
No, Truist is closed on Sundays.
What services does Truist offer?
Truist offers services including deposit transactions, loans, credit cards, mortgage loans, insurance services, investment services, treasury services, trust services, foreign currency exchange, and cash management by appointment.
How can I open a new account at Truist?
You can open an account online, by visiting a branch during business hours, or by phone. Some accounts like CDs require branch visits, and branch visits allow you to get a temporary debit card immediately.
How do I activate my Truist debit card?
You can activate your debit card online to start using it for purchases and payments.
What types of accounts are available at Truist?
Truist offers checking accounts for daily transactions and savings accounts for saving money towards goals or emergencies.
Where is Truist located and how can I contact them?
Truist is located at 3522 Thomasville Rd, Tallahassee, FL 32309. You can call the main phone number at +1 850-907-5172 or the alternate phone at +1 800-382-3232.
Are there any financial or legal services near Truist that I can visit?
Yes, nearby you can find financial advisors like The Minter Gambineri Group and Morgan Stanley Financial Advisors, as well as legal services such as Fasig Brooks and Smith Thompson Shaw Colon & Power.
Is there a convenient way to transfer money near Truist?
Yes, Western Union, a money transfer service, is located nearby Truist for your money transfer needs.
Can I find other banking options close to Truist?
Yes, there are other nearby banking options such as Regions Bank and Addition Financial Credit Union.