Truist

2.8
33 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
3499 N UNIVERSITY DR, SUNRISE, FL
33351, United States

Hours

Reviews

2.8
33 reviews
5 stars
13
4 stars
1
3 stars
2
2 stars
1
1 star
16
  • CB
    Charles Booker
    Dec 30, 2025
    5.0
    I just took my mother to this location because her regular location didn’t have a notary today. From our entering the building a staff member arriving for her shift held door for us. She also helped us get to the next step. That brings me to Lisa. I don’t have enough words to say how blessed we were to encounter her. She is a picture of what customer service should look like. Thank you Lisa for an amazing experience today. I do not bank with you guys. However after experiencing Lisa’s love for people and service, I may consider switching my banking to you guys. 5 star service.
  • CS
    Cynthia Sainpreux
    Dec 6, 2025
    5.0
    Excellent customer service, especially from Alex Valentin. He was very helpful in providing the necessary information for us to open a CD. They are efficient and it is a nice atmosphere.
  • MC
    M Chowdhury
    Oct 1, 2025
    5.0
    Best foreign nation friendly bank in USA. I went there to open a bank account as a tourist. after moving and rejection from several other US banks we visited this branch. There we finally got the solution. As a tourist u definitely can open a bank account. There Ms. Lucy Lefort, was just an angel to us, she take us through the whole process till I start using their mobile app. Thanks Madam Lucy Lefort ( Sr Relationship Banker) for being so generous to us. We wish you all the best. Every service provider must have employee like her.
  • JJ
    Jeff Jr
    Aug 13, 2025
    1.0
    Where do I begin !!! Never ever bank at any truist ever trust me. There ATM machines are always either not working Or are not accepting cash . Or you can't get cash. That's for starters. Also there mobile banking app is the worst . I deposit mobile checks all the time with bank of america over the years and never had one issue. Now im with truist for some stupid reason and it tells you sign the back of check and write for truist mobile deposit only. Ok simple. But when I take the picture of the check it tells me theres no signature... now I can't mobile deposit I have to go in the bank personally every time I get a check . Also customer service is the worst try getting ahold of someone and speaking to them its impossible. Very very bad this bank . Go somewhere else!!!!
  • AB
    Andrea B
    Jul 23, 2025
    5.0
    I just left Truist bank because I went to cash a check. And the banker Alex was professional, efficient, honest and warm. I truly appreciate his service. He made it an easy, bank experience: thank you Alex.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.