Truist

2.7
27 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
10970 SE 175TH PL, SUMMERFIELD, FL
34491, United States

Hours

Reviews

2.7
27 reviews
5 stars
9
4 stars
2
3 stars
1
2 stars
1
1 star
14
  • JJ
    Jeffrey Jones
    Sep 19, 2025
    1.0
    4 callback appointments scheduled through their website in a row over 6 months and no one calls. Other branches I've worked with aren't this disorganized. Their branch manager is not good.
  • JR
    john ramsey
    Jul 13, 2025
    4.0
    ATM paper out, no receipt
  • SM
    Sarais Manning
    Jun 19, 2025
    1.0
    Not sure why it says open until 5pm through drive thru. But they were deff closed. Very frustrating.
  • DB
    Darlene Bartczak
    Jan 26, 2023
    1.0
    Slow service in drive thru
  • CJ
    Calvin Jackson
    Apr 2, 2022
    1.0
    Had nothing but problems with this bank. Opened a checking account Jan 2022. Opened at what we thought was Suntrust as that is the bank my paycheck was drawn on. The representative said we were one of the first to have a Truist account. Well I had nothing but problems trying to cash my paychecks for the next month till the changeover. This was especially true with the branch on 301 in Wildwood. They could never find me in their system despite 2 forms of ID and giving my social security number. I kept getting told my account was with BB&T and they could not access those records. They usually had to get the branch manager to override so I could cash my paycheck. I told them if I had known I would have this much problem cashing my paycheck for a month I would have never opened an account with them. We were suppose to get cash back Credit Cards but instead received debit cards. With the credit cards it was suppose to be free checking but we were charged a $20 monthly fee after the changeover. The branch on 441 was usually packed so wait was long to try to speak to someone about the problems. It was about a 1.5 hour process just to open the checking account. The only saving grace was at least the tellers were pleasant but we closed the account March 2022.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.