Truist

2.7
27 reviews
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Business Details

10970 SE 175TH PL, SUMMERFIELD, FL
34491, United States
(352) 203-6025
http://www.truist.com/locations
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About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
10970 SE 175TH PL, SUMMERFIELD, FL
34491, United States

Hours

Reviews

2.7
27 reviews
5 stars
9
4 stars
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1
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1
1 star
14
  • JJ
    Jeffrey Jones
    Sep 19, 2025
    1.0
    4 callback appointments scheduled through their website in a row over 6 months and no one calls. Other branches I've worked with aren't this disorganized. Their branch manager is not good.
  • SJ
    Shannon De Jesus
    Oct 8, 2024
    1.0
    FRAUD BE AWARE! The absolute worst Truist Branch. The branch manager allows fraudulent transactions and claims no wrong. We asked for help to figure out what happened and how it could be corrected. The branch manager states she has no way to know what branch cashed the check. That was a lie. After further inquisition she in fact can tell what branch cashed the check. After questioning the appropriate process of verifying a written check prior to the teller cashing it, the branch manager states she doesn’t know the correct process of verifying a signature when accepting a written check to cash. Again, the branch manager dodged the question thinking we would accept the subpar untruthful answer. The branch manager states “that isn’t my job to know” regarding the verifying process. She also claims she wouldn’t share the process if she knew because it would compromise their security process. Not sure what security process she’s speaking of considering they cashed a fraudulent check with a signature that isn’t even the name of the only approved signer on the account. I am appreciative to the teller who caught the SECOND fraudulent check that was attempted to be cashed on the same day AT THIS BRANCH and called us immediately. There was no acknowledgement of wrong doing from the branch manager and we were very rudely given the run around. I am not sure how she made it to be a manager of a branch without any customer service skills but it would explain the terrible reputation of this location. Do not go to this branch, use any other Truist branch.
  • AS
    Albert Smith
    Jul 25, 2023
    1.0
    Not the SunTrust bank I once trusted and enjoyed. Since the changeover to Truist everything has gone downhill. Look elsewhere.
  • DB
    Darlene Bartczak
    Jan 26, 2023
    1.0
    Slow service in drive thru
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Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.