Truist

2.4
20 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
5545 SE FEDERAL HWY, STUART, FL
34997, United States

Hours

Reviews

2.4
20 reviews
5 stars
6
4 stars
1
3 stars
0
2 stars
1
1 star
12
  • JB
    Jack Bicknell
    Oct 8, 2025
    5.0
    I've always had good service at this branch. Today was with Monique. She was able to resolve our business banking issue quickly, satisfactory, and pleasantly. Nice to have local branch assistance from such a large national bank. Keep up the good work Treasure Coast Truist Team.
  • JJ
    Jennifer
    Aug 18, 2025
    1.0
    Very rude woman answered the phone today, 8/18/25 at 4:05pm today. If it wasn’t for the nice and competent people at one of the other branches, I would have closed my account because of this experience with her.
  • JP
    J Pace
    May 2, 2023
    1.0
    Completely rude and discourteous employees in this branch location
  • JS
    Jay Sa
    Feb 19, 2023
    1.0
    Since mid to late last year, I've been trying to get a resolution for a refinance/car registration. I was told that this would be a simple process that "could take up to 30 days". Not until today was this issue resolved, but it wasn't resolved by the bank. I had to take time out, multiple times, in the past few months, to personally resolve the issue myself. The manager of the bank took over my case after the initial consultant couldn't get it right. The manager promised me that this would be handled and that it "...[should be all set in] 30 days". I held out hope and I repeatedly called to check on the status of this refinance/car registration, and every time there was an excuse. My calls ultimately were screened or ignored, my inquiries were met with lies and half truths, and the bank made this beyond arduous. I cannot believe the level of unprofessionalism, the audacious behavior, and the amount of readiness to continuously lie. Never will I say a nice thing about Truist. Their management is lackluster at best and downright inattentive at worst. I should have known that this wouldn't go well, when the original representative gave me attitude over the phone, something I did not inform the manager about. Then again the manager wasn't stellar or reliant in anyway. The only reason I got anywhere was because I called my local DMV and they gave me the information for the third party, that deals with the banks refinance/car registration paperwork. I wouldn't send my enemy to this bank, I have no hope that this bank will get better, their employees improve their work ethic, or that their customers will actually get the help they need. I'd keep my money in my mattress before I'd open an account with them, at least then I'm assured that my finances will be handled according and with better attentiveness.
  • SW
    Staci Wilson
    Nov 20, 2021
    1.0
    Always slow and often rude. I avoid going inside this branch. It’s a poor customer experience. Slowest of drive-thru’s, 15-minute is short wait time here.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.