Truist

2.2
30 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
301 38TH AVE N, ST PETERSBURG, FL
33704, United States

Hours

Reviews

2.2
30 reviews
5 stars
8
4 stars
1
3 stars
0
2 stars
2
1 star
19
  • JW
    Jennifer Westlake
    Sep 3, 2025
    5.0
    Jack was very helpful! Despite technical issues he was professional, courteous, and helped us complete the tasks we needed!
  • RB
    R Boyd
    Sep 19, 2024
    1.0
    This bank is a joke. They make up policies as they go along. Do not deposit a check here, they put a 7 day hold on the check, even after they have confirmed with the other bank that the funds are there and the funds have been verified and cleared by Truist. Im warning you, go to a more modern bank, with 21st century technology. The male bankers are idiots. You have been warned! Be carefu. Worst bank and banking experience that i have dealt with in a very long time, they probably won’t last very long.
  • AP
    Ariel Panjwani
    Aug 31, 2022
    1.0
    The Suntrust/Truist merger has been an absolute fail! What a joke, and no one seems to care. I would have switched banks a long time ago if I didn't have my longest credit card with them. My accounts have been hacked twice now since the merger and I've never had an issue before. When hacked the first time, the banker forgot to actually close my account. Today I am sitting here waiting in the lobby for a banker and have yet to be addressed while everyone else around me was asked why they were here and told how long they would need to wait. The ONLY good thing about this branch is JESSICA B. She is amazing and has great customer service and a friendly attitude. She deserves a promotion and a pay raise.
  • DL
    Dave Lawrence
    Apr 28, 2022
    1.0
    What does it say about the company when their latest update on this site is from 2020
  • KC
    Kaitlin Chmil
    Jul 31, 2019
    1.0
    Went in the middle of the day. Not a single banker was at their desk employees behind the counter even joked "yes, why would there be a banker here". They then lied to me when I asked if there would be a fee associated with my transaction. I just spent an hour on the phone with customer support resolving the issue.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.