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First Florida Credit Union is headquartered in Jacksonville and operates 18 branches throughout the state, serving more than 62,000 members. As a not-for-profit, member-owned cooperative, our primary focus is to serve the financial needs of our members. Because First Florida does not have stockholders, "people before profits" is alive and well. Earnings are returned to members in the form of lower rates and fees, in addition to higher earnings on deposits.
App and website are glitchy and would not allow me to change my address.
At one point, I successfully changed my address & received an email acknowledging my address change- but when I called to order checks I was informed the address had not been changed.
The person I spoke with at the credit union was completely unhelpful. Because my address was incorrect & I couldn't change it, she would not let me order checks . She also would not change my address for me, even after verifying my identity. I'd recommend trying a different credit union.
TS
TLC Support Services
Aug 21, 2025
1.0
This bank is not ideal for everyday banking. Most banks let you update a PIN through the app or phone, but not here—you have to physically go in. Outdated, inconvenient, and a complete waste of time.
JF
Jay Fort
Nov 15, 2023
5.0
My lady friend needed to make a large deposit into a shared account with her broker and they were pleasant, efficient and helpful throughout the transaction.
GE
Gordon Ebright
Mar 28, 2023
5.0
The Manager, Jessica always exceeds my expectations - she explains my options, suggests products that assist in obtaining our financial goals. Have recommended her contact information to family members (even out of state) for their financial needs! A++
CA
Chrissa A
Jul 16, 2019
1.0
Shared branching customers beware!!! Every time I go in this branch I'm treated like trash. If you aren't their member, you get treated like you're there to rob them. If I was going to become their member, I'm certainly NOT now!
Frequently Asked Questions About First Florida Credit Union
What is First Florida Credit Union and who does it serve?
First Florida Credit Union is a not-for-profit, member-owned cooperative serving over 62,000 members with financial services throughout Florida.
Where is the First Florida Credit Union branch located on County Road 210?
The branch is located at 1950 CR 210 West, St. Johns, FL 32259, USA.
What are the regular business hours of this First Florida Credit Union branch?
Monday through Thursday, 9:00 AM to 5:00 PM; Friday 9:00 AM to 6:00 PM; Saturday 9:00 AM to 12:00 PM; closed on Sundays.
Does First Florida Credit Union have any holiday hours or closures?
Yes, it is closed on Veterans Day, Thanksgiving Day, and Christmas Day. It has reduced hours on Christmas Eve (9:00 AM to 1:00 PM) and New Year's Eve (9:00 AM to 3:00 PM).
What types of financial services does First Florida Credit Union offer?
They offer services including home loans, car financing, business banking, savings, equity loans, and real estate loan processing, among others.
How can I contact First Florida Credit Union?
You can call them at +1 800-766-4328 or visit their website at https://www.firstflorida.org/
What are some nearby places I can visit around First Florida Credit Union on County Road 210?
Nearby places include Burger King for quick dining, Salon 210 for beauty services, and St. Vincents Urgent Care for medical needs.
Is there a place nearby where I can get urgent medical care near First Florida Credit Union?
Yes, St. Vincents Urgent Care- St. Johns is located nearby and provides urgent medical services.
Where can customers go for beauty and hair services near the First Florida Credit Union branch?
Customers can visit Salon 210 or Salon Tique, both located close to the credit union.
Are there nearby mortgage brokers or lenders around First Florida Credit Union?
Yes, Drew Ayres and Katie Monk with Churchill Mortgage are nearby mortgage professionals accessible to customers.