Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.1
33 reviews
5 stars
7
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3
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1 star
23
- PPParker PeterNov 21, 20251.0Hope you like waiting for 10 minutes on the phone, just for nobody to ever answer. Awful
- DSDanielle SelphOct 17, 20251.0Use this bank at your own risk. Their favorite past time is brutally abusing the elderly, terrible customer service, poor and predatory business practices. Their app is made to swindle you out of your money and the employees don’t care to help you with it. Use this bank at your own risk. Detangling my mothers finances after they almost bankrupted her with their fees and confusing app was the most disgusting way of doing business I have ever experienced. She’s on a fixed income. They didn’t even bother to look at her accounts before telling her it was user error. They have yet to return money they owe her. I’m willing to bet be filing complaints with all regulatory government entities.
- WMWilliam McMillanAug 18, 20231.0It doesn’t matter the branch one word incompetent!!!!
- TJTimothy JordanJan 24, 20231.0Terrible customer service! One person working while 2 others literally stand around - when there's a line of people waiting!
- JMJessica MastersonJan 21, 20231.0Signed up for Business Checking- Believe the other reviews and bank elsewhere. Out of all the banks I've ever had, this is by far the worst one yet. Checks were supposed to clear the next day and it took 2 days. I made zelle transfers and they were placed on hold. I had to call in several times to verify the transfers. Just a huge inconvenience overall. When I called the branch to speak with Lee, the one who set up our account, she wasn't available. Gentleman that answered said he will give her the message, never did. I also had to repeat my checking account number 4 times in order for him to find the account. I also left Lee 2 messages and never received a return call. Just bad customer service as well as the other issues I mentioned. Go to Wells Fargo or Chase.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the regular business hours at Truist in Spring Hill?
Truist is open Monday through Friday from 9:00 AM to 5:00 PM, and closed on Saturdays and Sundays.
When is the drive-through at Truist available?
The drive-through is available Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.
Can I open a checking or savings account at Truist online?
Yes, you can open a checking or savings account online and receive your debit card and checks by mail. Alternatively, visit a branch to get a temporary debit card immediately.
How can I activate my debit card from Truist?
You can activate your debit card online to start making purchases and payments using your checking account funds.
What services does Truist offer at this location?
This Truist branch offers deposit transactions, loans, credit cards, mortgages, business banking, investment services, insurance services, and foreign currency exchange, among others.
What languages are spoken at Truist in Spring Hill?
The branch provides services in both English and Spanish to accommodate diverse customers.
Is there a nearby ATM for quick cash access?
Yes, there is a Truist ATM located near this branch, providing convenient access to cash withdrawals and other ATM services.
Are there mortgage broker services close to Truist that clients might use?
Yes, clients can access mortgage broker services nearby at The Ken Phillips Team @ Stockton Mortgage and The Ken Phillips Mortgage Team powered by Union Home Mortgage for additional assistance.
What local real estate agents are available near Truist for home buying or selling needs?
Nearby real estate agents include The Atlas Group, Jeramie T. Jazikoff, Spring Hill Florida Realtor Chris Sowards, and Timber Pines Homes for Sale who can assist with property transactions.
Are there any beauty and wellness salons close to Truist where customers can relax after their banking visit?
Yes, nearby beauty and wellness options include Spring Nails and Spa, Brows by Evelynl, Luminous Beauty LLC, ARS Nails, and Beautiful By Design for nail, skin care, and spa services.