Truist

2.8
33 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
2925 UNIVERSITY PKWY, SARASOTA, FL
34243, United States

Hours

Reviews

2.8
33 reviews
5 stars
15
4 stars
0
3 stars
0
2 stars
0
1 star
18
  • MM
    Mia
    Nov 7, 2025
    1.0
    On November 1, I made a cash deposit of $875 to the ATM. The ATM took my money. I was told it was gonna hold my money for safekeeping. Today is almost one week later and they still have not returned money to my account I get the runaround from the one 800 number but this particular bank I put a call in on the following first business day after this happened and the next day they never called me back. I have never heard from this branch and obviously their machine is faulty or so it seems less TRUIST itself is going down like the rest of the big banks and they’re robbing people of their money not sure what’s going on, but I am fed up with getting no results in my money, not being returned to my account.
  • TG
    TImothy Griffith
    May 1, 2025
    5.0
    Banker2 Laura Savickiene was very polite and helpful and resolved my problem when cashing my check thank you laura
  • DA
    Deblin Aponte
    Aug 11, 2023
    5.0
    Excellent service
  • MH
    Michael Humes
    Nov 30, 2021
    5.0
    During my visit to the branch Amanda showed amazing customer service. She went above and beyond Helping me with my banking issues. She even followed up with me a week later. I’ll be a customer for life!
  • HB
    Hawks Breaks
    Mar 24, 2018
    1.0
    Absolutely awful branch, tows vehicles 24/7 if dining in restaurant next door, even after hours... worst customer service in the history of banking... would never ever do 1 cent of business with BBandT after dealing with this branch... it deserves way worse than 1 star

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.