Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.0
17 reviews
5 stars
4
4 stars0
3 stars0
2 stars
1
1 star
12
- TTTylerNov 16, 20255.0Vivian was awesome! Very patient, helpful and knowledgeable with account details and the mobile app. Thank you Vivian!
- ETEric ThompsonOct 17, 20251.0This branch manager is bad, like really bad. Witnessed multiple times of scolding her employees, treating them inferior, and rolling her eyes when her team asks simple questions. We are a customer that visits this branch a couple times a month and the tellers are so incredible, so pleasant/nice. However, the branch manager this week was beyond rude to me (a customer) for my normal deposit stuff. It is embarrassing (for the manager) to have such a bad attitude. Guess it’s consistent at least for her team and customers. We are now looking to move our business which stinks as we want to support the great team as they are working in such a difficult leader culture.
- YYyfunaroJul 9, 20251.0My workplace uses this bank so we have a commercial account with them. Every single time I bring a deposit to this bank, during my workday, I get into the drive thru lane marked Commercial. One problem is that everyone uses the Commercial Lane even if they're not which makes it inconvenient to sit in the drive thru for more than 20 minutes behind another customer while you’re on the clock and trying to be timely by using the drive thru in the first place. If you pull up to the window with no cars in front of you, it still takes 20 minutes for a simple deposit since they only ever have 1-2 employees inside and they always help anyone at the counter inside first before you even get an acknowledgement. This week when I went for my deposit, I got into the unmarked open drive thru lane because I was tired of sitting behind one car in the Commercial Lane for 16 minutes, I sent the vacuum tube inside and received no acknowledgement whatsoever until the teller sent the tube back and complained over the speaker that the money bag didn't fit well into the tube to send back. Understaffed, not professional and long wait times.
- JKJ Bent (Karmaschaos)Jun 27, 20251.0Awful…. Waited 30 minutes sitting in the drive thru with 0 contact…. They couldn’t be bothered to deal with any cars in the drive thru. Just had a simple deposit which took all of 2 minutes… why have 2 lanes open if you’re not even going to serve 1 of them….
- BSBond SmithApr 21, 20171.0The people are so nice that work here, but the bank is SO DUMB! They make up fines for whatever reason and leave your money "pending" as long as they like! I'm leaving this bank as soon as I can!
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist on weekdays?
The drive-through is open Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
Can I open a checking or savings account online at Truist?
Yes, you can open checking and savings accounts online. Debit cards and checks will be mailed to you, or you can visit a branch to get a temporary debit card immediately.
What services does Truist offer?
Truist offers services including deposit transactions, loans, credit cards, business banking, mortgage loans, investment and wealth management, insurance, foreign currency exchange, and cash management by appointment.
How can I activate my Truist debit card?
You can activate your debit card online, which allows you to make digital purchases and in-person payments using your checking account.
What are some nearby dining options around Truist on Gantt Rd?
Near Truist, you can find dining options such as Waffle House for breakfast and brunch, Wendy's for fast food burgers, and Tap 72, a sports bar and beer bar perfect for casual drinks and meals.
Are there nearby convenience stores or gas stations near Truist?
Yes, Circle K and 7-Eleven are nearby convenience stores that also offer gas stations, making it easy to refuel or grab essentials before or after your visit.
Is there a beach close to Truist where I can relax?
Siesta Beach in Sarasota, FL is near Truist and is a great spot to visit for some relaxation before or after your banking needs.
What are Truist's business hours?
Truist is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday until 6:00 PM, and is closed on Saturdays and Sundays.
What languages are supported at this Truist branch?
This Truist location supports English and Spanish languages to assist customers.
How can I schedule an appointment with Truist?
You can schedule an appointment by visiting their reservation website at https://truistconsumerbank.my.site.com/s/?cid=local-seo-appointment.