Truist

2.0
17 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
5727 GANTT RD, SARASOTA, FL
34233, United States

Hours

Reviews

2.0
17 reviews
5 stars
4
4 stars
0
3 stars
0
2 stars
1
1 star
12
  • TT
    Tyler
    Nov 16, 2025
    5.0
    Vivian was awesome! Very patient, helpful and knowledgeable with account details and the mobile app. Thank you Vivian!
  • ET
    Eric Thompson
    Oct 17, 2025
    1.0
    This branch manager is bad, like really bad. Witnessed multiple times of scolding her employees, treating them inferior, and rolling her eyes when her team asks simple questions. We are a customer that visits this branch a couple times a month and the tellers are so incredible, so pleasant/nice. However, the branch manager this week was beyond rude to me (a customer) for my normal deposit stuff. It is embarrassing (for the manager) to have such a bad attitude. Guess it’s consistent at least for her team and customers. We are now looking to move our business which stinks as we want to support the great team as they are working in such a difficult leader culture.
  • BM
    Betsy Cefalu MD, MPH
    Feb 12, 2022
    5.0
    Needed help with a card and the manager and staff went above and beyond and were so helpful!!!
  • DD
    Do Do
    Oct 19, 2018
    5.0
    The bank is set up well. Atm in drive thru is mandatory these years as mobil banking is the way of the present and future. Walk up atms are as antique as pay phones and cigarettes. Lets put them in all your drive thrus. As for other reviewers. Your problems seem to stem from a lack of your own available monies. That is not the banks fault. Work more, spend less. Have more funds available. So you dont get yourself into a jam.
  • RC
    Rosemary Chapura
    Sep 15, 2017
    2.0
    Lines

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.