Truist

3.3
18 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
3400 S TAMIAMI TRL, SARASOTA, FL
34239, United States

Hours

Reviews

3.3
18 reviews
5 stars
10
4 stars
0
3 stars
1
2 stars
0
1 star
7
  • HC
    Heather Carpenter
    Apr 6, 2024
    1.0
    Was chased by an off-leash bulldog inside the branch. Firmly and clearly stated my discomfort and serious allergy. Bank employee was kind and apologized, but the dog was allowed to continue to invade my personal space while I was at the window, while the owner was 15' feet away. I had to physically relocate myself while doing my biz, which consisted of being called in from the drive through to be rattled over a bank error that was fixed with no action from me. When I stated there shouldn't be dogs chasing people in the bank I was told "she comes in her a couple of times a week" as if that justified the situation. It was extra uncomfortable because I was asked to come inside from the drive-through and it was implied something inappropriate was happening with my account, so I was not at liberty to leave. When I offered to discuss my concerns with the manager who was on site I was told "she's not supposed to be here today" so I wasn't allowed to speak with her. I hope that dog has more money in the bank than me, because the bank put that dog ahead of my safety and comfort.
  • AS
    Andrea Scalzo
    Dec 20, 2023
    1.0
    What an awful experience. I came here to cash a check from my mothers account and they refused and treated me like a criminal. Would not even look at my financial POA paperwork. What a snobby and awful vibe
  • BO
    Brooke OMalley
    Feb 28, 2022
    1.0
    The new manager Lindsey with Truist doesn’t have the courtesy to call you back. Blame the merger Update: Wow I left her a message on Monday and she just called back it’s Friday, thanks a lot.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.