Trustco Bank

3.8
11 reviews

About

BankHome Loan ProviderMortgage RefinanceEquity LoansConstruction LoansATMFinancial PlanningInvestment ServiceCommercial Mortgage LenderOnline Banking
Trustco Bank has been the low-cost provider of high-quality products and services since opening for business in 1902. 100 years later, the company began a large expansion, opening over 80 new branches in Central Florida, Massachusetts, downstate New York, New Jersey, and Vermont. Today, Trustco Bank has 144 branch locations, 53 of which are in the state of Florida. The bank believes in old school, personal service, and welcomes each customer by name as they enter the branch; offering a wide variety of great deposit and loan products. If you are unable to come into a physical location, the bank offers a wide variety of ways you can access your account including our website and mobile app. Trustco Bank is 5-star rated by BauerFinancial. Member FDIC, Equal Housing Lender.

Details

  • Requires appointmentNot available

Location

Trustco Bank
4942 W SR46, Sanford, FL
32771, United States

Hours

Reviews

3.8
11 reviews
5 stars
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  • TF
    Tim Fridsma
    Sep 10, 2025
    5.0
    Kathy was very helpful in resolving an issue with my debit card.
  • ML
    Myrielle Lemoine
    Jun 7, 2025
    5.0
    Amazing banking experience! Very nice team of professionals.
  • MM
    Marc McKeon
    Jan 14, 2021
    5.0
    I have been banking with Trustco Bank for about 30 years, in NY and for the last 5+ years in FL. They live up to their slogan as a "home town bank" because of the way that they treat the customers, just like friends and family. The mortgage loan process and rates are way better than most, and you don't have to worry about your loan being sold multiple times. (I just completed my 5th home mortgage loan with them). If you ever have a question, they are quick to find the answer. Keep up the good work team!
  • RO
    Robert Ortega
    May 14, 2020
    5.0
    Very Grateful for Oksana Terry professionalism with our re-finance process. She manage to save us hundreds of dollars on our monthly payment and thousands on the closing cost. Everyone at this branch is great and knowledgeable. From the time I began this to the closing it was done very quickly. i would highly recommend this bank and there team on how they handled my re-finance, as well as all my other banking needs.
  • JP
    Joel P.
    Oct 6, 2015
    1.0
    By far the worst customer service experience I have had with any bank. I walked in to withdraw some money and the manager Maghed was extremely rude and asked me why do I want to withdraw money? Then rolls his eyes and proceeds with my request. After couple minutes comes back and says the money is not there because deposit check is not cleared. I logged into my account before going to the this branch and check showed cleared and money was in the account. Eventually had to walk out because manager was so rude and with no desire to help his customers. On my way out manager says "I guess you won't have a nice day." Avoid ever going to this branch.

Frequently Asked Questions About Trustco Bank

What are the regular operating hours for Trustco Bank in Sanford, FL?

Trustco Bank in Sanford, FL is open Monday through Thursday from 9 AM to 5 PM, Friday from 9 AM to 6 PM, Saturday from 9 AM to 12 PM, and closed on Sundays.

Does Trustco Bank offer drive-thru services and what are the drive-thru hours?

Yes, Trustco Bank offers drive-thru services. The drive-thru hours are Monday through Thursday from 9 AM to 5 PM, Friday from 9 AM to 6 PM, Saturday from 9 AM to 12 PM, and closed on Sundays.