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Trustco Bank has been the low-cost provider of high-quality products and services since opening for business in 1902. 100 years later, the company began a large expansion, opening over 80 new branches in Central Florida, Massachusetts, downstate New York, New Jersey, and Vermont. Today, Trustco Bank has 144 branch locations, 53 of which are in the state of Florida. The bank believes in old school, personal service, and welcomes each customer by name as they enter the branch; offering a wide variety of great deposit and loan products. If you are unable to come into a physical location, the bank offers a wide variety of ways you can access your account including our website and mobile app. Trustco Bank is 5-star rated by BauerFinancial. Member FDIC, Equal Housing Lender.
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- Requires appointmentNot available
Location
Hours
Reviews
4.5
26 reviews
5 stars
22
4 stars
1
3 stars0
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1 star
3
- WMWayne17 MarrJul 30, 20255.0I was having some issues with my HELOC loan and called the Sanford branch for help to resolve my issues. After speaking to the branch manager Steven Ortiz, he immediately took ownership of my problem, said he would get back to me once he looked into it. Mr. Ortiz followed up with an E-mail & call, resolving the issue. The customer service at this branch is excellent and exceeded my expectations.. This is why I like to bank with my local branch.
- CCCynthiaJul 12, 20255.0The tellers was very friendly, always helpful making my visit quick and easy.
- GBGerry BogdonMay 30, 20255.0In a world where customer service takes a back seat in almost every facet of business Carol Timperio was a very pleasant exception. She went out of her way to solve a problem that I was having that no one else could seem to solve. She displayed a “can do” attitude that is very rate. A truly outstanding employee. Well done!!!
- ATAndres TorresJun 21, 20174.0Good customer service
Frequently Asked Questions About Trustco Bank
What are the regular lobby hours for Trustco Bank at 1185 Rinehart Road in Sanford, FL?
Trustco Bank's lobby is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. The bank is closed on Sundays.
Does Trustco Bank offer drive-through services, and what are the hours?
Yes, Trustco Bank offers drive-through services Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. The drive-through is closed on Sundays.
Is Trustco Bank open on holidays?
Trustco Bank is closed on major holidays including Veterans Day (November 11), Thanksgiving Day (November 27), and Christmas Day (December 25).
What types of financial products does Trustco Bank offer?
Trustco Bank offers a variety of financial products including First Mortgages, Home Town Checking, Savings Accounts, Mortgages, and Home Equity Loans.
What financial planning and related services are available at Trustco Bank?
Trustco Bank provides Financial Planning, Mortgage Financing, Investment Services, and Estate Planning services.
Does Trustco Bank require appointments for visits?
No, Trustco Bank does not require appointments; customers can visit during regular business hours without prior scheduling.
Where can I find Trustco Bank's mobile app?
You can download the Trustco Bank mobile app on Android from the Google Play Store and on iOS from the Apple App Store.
Are there dining options near Trustco Bank at 1185 Rinehart Road?
Yes, nearby dining options include Dali's Lao Thai Cafe for Asian cuisine, Marco's Pizza for Italian food, Piper Pit Lounge cafe, 5th Element Authentic Indian Restaurant, and The Drunken Mushroom offering liquor and tobacco products.
What other services or stores are located near Trustco Bank that customers might find useful?
Nearby services include Platinum Nails & Spa for beauty treatments, Cycle Gear for motorcycle and bicycle needs, Enterprise Rent-A-Car for car rentals, and Sam's Club for wholesale shopping and fuel at their gas station.
Are there medical facilities near Trustco Bank?
Yes, customers can find several medical practitioners nearby including Nemours Children's Health Sanford Primary Care, multiple doctors such as Yobanka Paez-Munoz, MD, and Tara Tozer OD, PA, offering pediatric, general, and optometry services.