Truist

2.8
33 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
5511 PARK ST N, SAINT PETERSBURG, FL
33709, United States

Hours

Reviews

2.8
33 reviews
5 stars
12
4 stars
2
3 stars
3
2 stars
1
1 star
15
  • MJ
    Mystic J
    5 days ago
    5.0
    Jazz went out of her way to help me in so many ways. Jazz I am so thankful for your your professionalism, friendlyness and sooooo much patience with everything I had to get done. You're the best!!! The rest of the staff was very friendly too. I appreciate you very much and will recommend this branch to everyone who needs an amazing bank with great service!!!
  • MB
    Mildreina Bray
    Jan 5, 2026
    1.0
    Slow as ever service. They need to hire new an more tellers. Only open when I have to be at work , closed when I get off 😩 its soooo0 😔 SAD
  • LP
    Lauren Phong
    Dec 18, 2025
    1.0
    Must be the worst Truist branch in Florida!! Every dam time I go there. Tellers ( if they are working ) are super slow. Service is poor. Too much yapping with customers. All i wanted to do is deposit $300 in cash. Simple
  • LD
    LaDona DeSouza
    Dec 6, 2025
    2.0
    They need more tellers working on Fridays at Eagle Crossing Shopping Center cause yesterday I was in line and only 1 person was working and behind me was 3 other people and it was taking along time to get the customer in front of the guy in front of me cause she was telling the teller about her going and playing bingo and that's ridiculous
  • LM
    Lee M.
    Oct 23, 2025
    1.0
    Typical Truist customer service. Close the branch an hour early to do an upgrade. The only notification is a sign behind a darkened door. Drove out of my way to come to this branch as google and their website said open, but they were not. Apparently corporate wasn’t willing to pay the employees to stay an extra hour instead of closing earlier. Inconvenience the customer, not the bottom line. At the least change your hours on google to reflect

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.