At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
I finally left and went to a different Truist. The customer service was terrible. I needed assistance and they took other people that came in after me before me. I didn’t even get an approximate wait time or acknowledgment that I was there and would be taken shortly. There are so many other branches - go elsewhere.
SC
Sal Cascone
Jul 4, 2025
1.0
STARS 0. Lauren was very helpful in setting up my accounts but the fine print is hard to see until you see what they charge you for. Not checking the revues before I made a move to Truist was a big mistake. Customer service s ucks when you call the main number. Go elsewhere as this is a nickel and dime bank.
LF
Lauren F
Jul 1, 2025
5.0
Wow! Called to help me sort through a heck of a mess with my paid off car loan from Truist a couple years ago and Derek was absolutely incredible! He was more than willing to help despite it being totally unrelated to him and walked me through all he could possibly do on his end. Absolutely amazing service!
SS
Strong Security
Jun 27, 2025
2.0
I own a small security guard company and ever dollar counts . TRUIST bank put a 7 DAY hold on my PAYROLL check and I cannot pay my contractors this week !
I asked multiple managers at SEVERAL BRANCHES and no one will help me !
JUNE 27 2025 and I am in a very horrible situation ! TRUIST IS BAD FOR BUSINESS !
DD
Dafydd Dewey
Oct 21, 2024
5.0
I went in the other day to open an account. They were short staffed but Derek left his post behind the counter to sit me down and go through the process of opening an account. He was very friendly, quick and efficient. When I got home I followed the online backing instructions texted to me and now have quick and easy online banking from my phone.
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the operating hours of Truist's drive-through service?
The drive-through at Truist is open Monday to Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
When is Truist bank branch open for customer visits?
Truist branch operates Monday through Friday from 9:00 AM to 5:00 PM and is closed on weekends.
How can I open a new account at Truist?
You can open an account online, by phone, or by visiting a Truist branch. CDs can only be opened at a branch. Phone support is available Monday to Friday 8 AM to 8 PM and Saturday 8 AM to 5 PM.
How do I activate my Truist debit card?
Activate your debit card online to start making digital purchases and in-person payments using your checking account.
What types of accounts does Truist offer?
Truist offers checking accounts for daily use and savings accounts designed to help you save towards goals or emergencies.
What services are available at Truist Saint Petersburg location?
Services include deposit transactions, retail loans, credit cards, business loans, mortgage loans, insurance, investment and treasury services, trust, foreign currency exchange, and more by appointment.
What languages are supported at the Truist Saint Petersburg branch?
The branch provides services in English and Spanish.
Is there a Truist ATM nearby the Central Ave branch?
Yes, there is a Truist ATM close to the 6300 Central Ave branch for convenient cash withdrawals and other ATM services.
What child care options are near Truist at Central Ave?
First Step's Pre-K and Aftercare Kool Kids and Pilgrim Child Development Center are nearby, offering daycare and preschool services which might be useful before or after your visit to Truist.
Are there any dining options near Truist's 6300 Central Ave location?
Paulo's Pizza, an Italian and pizza restaurant, is located nearby, perfect for grabbing a meal before or after your banking appointment.