Truist

2.9
64 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
4291 13TH ST, SAINT CLOUD, FL
34769, United States

Hours

Reviews

2.9
64 reviews
5 stars
25
4 stars
6
3 stars
3
2 stars
0
1 star
30
  • SP
    Scott Palmer
    Oct 20, 2025
    1.0
    Why do you have 1 teller working and 3 tellers working the drive thru at 11:00 am , Stood in line inside and had zero help This is why your losing customers
  • KT
    Karen Thompson
    Aug 25, 2025
    5.0
    Had a great experience as a walk in today- Johelitza Reyes came to assist me and my Mom after only a couple minutes in waiting area. She was easy to understand, she was compassionate with my Mothers concerns and she was able to address all our needs in one visit. Thank you Johelitza! This was my only interaction with this bank and it was a good one.
  • CP
    Crystal Parker
    Aug 14, 2025
    1.0
    I don't even have to wonder why this branch has 3 stars. I wish I could give it a negative star for how much you have to put up with to bank here. I sat in traffic to get to this bank today. For her to close the door in my face at 2:10 pm saying that they were closing early due to having no tellers. She tells me , "I can go to Narcossee." FOR QUARTERS no thank you. I will do my best to avoid this bank at all!!!!
  • GP
    Greg Peters
    Oct 11, 2019
    1.0
    Like many others ...terrible experience at this bank! The branch manager has a terrible attitude and acts like a spoiled 3 year old!
  • LH
    Len Harder
    Jan 23, 2019
    1.0
    Don’t Trust their bill pay system!!! They will dispense payments without your authorization and then bill you $36 in overdraft fees for a bill that they pay days after a your money is the in the account to pay for it! They pend the money from your account then hit you with overdraft then days later make the payment after the balance can cover it. Don’t bother dealing with local branch officials as they are neutered to assist, they defer on to the manager who sits on their hands and wants to rake in on fees. Take my advice go to a larger more reputable bank, these people are incompetent!!!

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.