Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.1
24 reviews
5 stars
12
4 stars
1
3 stars0
2 stars0
1 star
11
- LDLaura DaviesSep 11, 20251.0I hate this Bank. Very very slow. If I get a new bank card they constantly send it to the wrong address even after going in three times to correct it. They never answer the phone so I have to make a trip there with any and all questions or problems.
- FTFrancis TJul 8, 20255.0I been having issues with my debit card and other branches didn't resolved the issues. I decided to give another try with another branch and Mrs. Mariela Galvan from 4935 Irlo Bronson 192 St. Cloud offered to help me she is awesome, great customer service amazing person She was able to help me in an instant and made sure my card was working. 10 🌟 FOR HER. THANK YOU!! SHE SHOULD BE THE ONE TRAINING OTHER BRANCHES 💪
- LWLarae WinslowJun 26, 20251.0Horrible customer service. My son was here 19 minutes before they closed and they refused to cash his check saying they were about to close.
- SRSteven RMay 27, 20251.0My father in law and I needed a notary to sign off on legal papers for my lawyer. Walked in and waited, there was no one available. All cool, no problem. Then after 10 mins, Naomi, a banker and the only notary walked out of her office after finishing with her clients. There was one other family waiting in line before us, so we are up next. All good, no problem, everything is going smooth. Before she assists them, she quickly asked what are we in for, and we asked for a notary. She then looks through our documents, flipping through every page. She said it depends on the document, etc. We said legal settlement agreement for our lawyer. She then proceeds to say she is the only notary, and if my father in law currently banks with Truist, and he does. I currently dont bank with Truist but she didn't turn to ask me, and I figured since he banks here, It doesn't matter if I do or not, right? Their online website even states they help notarize for non members. All good still, no problems, she then walks back to office and attends her new clients that were waiting before us. After waiting for 25 mins, she called us in, and asked for our ID's and Truist debit cards and I said I dont have one. She said, "well then I can't help you today." Really weird interaction. Won't be coming back.
- WGWanda GarciaJun 10, 20225.0Absolutely Great Service
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the regular business hours for Truist branch in Saint Cloud, FL?
The branch is open Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
What are the drive-through window hours at this Truist location?
The drive-through is open Monday through Thursday from 9:00 AM to 5:00 PM, and Friday from 9:00 AM to 6:00 PM. It is closed on weekends.
What banking products does Truist offer at this location?
This Truist branch offers Checking, Commercial accounts, Credit Cards, Loans, Mortgages, Online & Mobile Banking, Personal Savings, Small Business Banking, and Wealth Management.
How can I open a new account with Truist?
You can open a new account online, by phone at 844-4TRUIST, or by visiting the branch during business hours. Note that CDs can only be opened at the branch.
How do I activate my Truist debit card?
You need to activate your debit card online before using it for digital purchases or in-person payments.
What languages are supported at this Truist branch?
The branch offers services in English and Spanish.
Are there any nearby ATMs where I can access Truist services?
Yes, there is a Truist ATM nearby, as well as other ATMs like LibertyX Bitcoin ATM and Presto! ATM, located close to the branch for convenient cash access.
What nearby food options are available around the Truist branch?
Nearby dining options include China Taste (a Chinese restaurant), Marco's Pizza, Jeremiah's Italian Ice, Pizza Hut, and 7-Eleven for convenient snacks and meals.
Are there any nearby health or pharmacy services close to Truist?
Yes, nearby health services include LabCorp, Sanitas Medical Center, and pharmacies such as Walgreens and Publix Pharmacy at Narcoossee Shoppes.
Does the Truist branch offer appointment booking for certain services?
Yes, you can book appointments for services like Trust Services, Leasing Services, and Cash Management through their reservation URL.