At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Worst customer service ever. Carlos was extremely rude, and should not be in contact with any clients period. Also, don’t bother even calling this branch at Palencia, as they’re all lazy and NEVER answer the phone period. I’ve contacted Truist corporate office to notify them of how bad service is at this branch.
JH
Jonathan Hermes
Jul 31, 2025
1.0
ATM doesn't work - go elsewhere if you need cash
MC
Max Castaneda
Jun 22, 2025
1.0
Don’t bank here. I cancelled paychex service. They charged me for an additional 12 months. Then I quit the service again, and they not only rejected a request for a refund, but they dinged me for an additional 3 months. I’ll let you know where it stands!
SH
Scott Helphrey
Feb 19, 2022
1.0
I parked here 8 mins before they opened and their employee was being all wierd and asked me to leave…. Taking my buisness elsewhere, worst customer service I’ve ever experienced in my entire life
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist in Saint Augustine?
The drive-through is open Monday to Friday from 9:00 AM to 5:00 PM, and it is closed on Saturdays and Sundays.
What types of accounts does Truist offer?
Truist offers checking accounts for daily transactions and savings accounts for saving towards goals or emergencies.
How can I open a new account at Truist?
You can open an account online, by phone, or by visiting a branch during business hours. Opening in a branch gives you a temporary debit card immediately.
How do I activate my Truist debit card?
You can activate your debit card online to start making digital and in-person payments.
What services does Truist provide?
Services include deposit transactions, retail and international wire transfers, business loans, mortgages, insurance, investment services, trust services by appointment, cash management, foreign currency exchange, and more.
Where is Truist located in Saint Augustine?
Truist is located at 7446 US Highway 1 N, Saint Augustine, FL 32095, USA.
Are there any other Truist or ATM locations nearby?
Yes, nearby ATM locations include Truist ATMs, BB&T ATM, and Presto! ATM for convenient cash access.
What nearby places can I visit after banking at Truist?
You can visit dining spots like Donovan's Irish Pub, ZENSHI Handcrafted Sushi, or Dunkin' for coffee and snacks nearby.
Are there any nearby shops or services that customers might find useful around Truist?
Yes, nearby services include Palencia Commons Dry Cleaner, Brightway Insurance, AT&T Store, and Goodwill Donation Center - Palencia.
How can the nearby Publix Super Market and Pharmacy be useful when visiting Truist?
Customers can conveniently shop for groceries or pick up prescriptions at Publix Super Market and Pharmacy located near Truist at The Shoppes at Palencia Commons.