Truist

2.1
24 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
7446 US HIGHWAY 1 N, SAINT AUGUSTINE, FL
32095, United States

Hours

Reviews

2.1
24 reviews
5 stars
6
4 stars
0
3 stars
0
2 stars
2
1 star
16
  • SK
    Sergiy Kyrychenko
    Dec 5, 2025
    2.0
    Closed 5 minutes before scheduled time
  • CB
    Chris B
    Nov 10, 2025
    1.0
    Worst customer service ever. Carlos was extremely rude, and should not be in contact with any clients period. Also, don’t bother even calling this branch at Palencia, as they’re all lazy and NEVER answer the phone period. I’ve contacted Truist corporate office to notify them of how bad service is at this branch.
  • JH
    Jonathan Hermes
    Jul 31, 2025
    1.0
    ATM doesn't work - go elsewhere if you need cash
  • JS
    Jake Sibille
    Jan 23, 2023
    1.0
    Very unprofessional, after losing a $500 check i deposited. And speaking with the manager twice. I was assured they would check their cameras to locate it. After 3 months and 7 times asking about it they respond saying they can't check thier cameras. Also 6 times out of the 7 that I asked to be called back they never did. I would honestly sue them, but its just not worth the time and energy. They really let me down

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.