Truist

2.1
23 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
7446 US HIGHWAY 1 N, SAINT AUGUSTINE, FL
32095, United States

Hours

Reviews

2.1
23 reviews
5 stars
6
4 stars
0
3 stars
0
2 stars
1
1 star
16
  • CB
    Chris B
    Nov 10, 2025
    1.0
    Worst customer service ever. Carlos was extremely rude, and should not be in contact with any clients period. Also, don’t bother even calling this branch at Palencia, as they’re all lazy and NEVER answer the phone period. I’ve contacted Truist corporate office to notify them of how bad service is at this branch.
  • JH
    Jonathan Hermes
    Jul 31, 2025
    1.0
    ATM doesn't work - go elsewhere if you need cash
  • MC
    Max Castaneda
    Jun 22, 2025
    1.0
    Don’t bank here. I cancelled paychex service. They charged me for an additional 12 months. Then I quit the service again, and they not only rejected a request for a refund, but they dinged me for an additional 3 months. I’ll let you know where it stands!
  • SH
    Scott Helphrey
    Feb 19, 2022
    1.0
    I parked here 8 mins before they opened and their employee was being all wierd and asked me to leave…. Taking my buisness elsewhere, worst customer service I’ve ever experienced in my entire life

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.