Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.4
42 reviews
5 stars
22
4 stars
3
3 stars
1
2 stars
1
1 star
15
- KMKristen and Austen Morgan5 days ago1.0Unfortunately, I do not believe that Truist cares about their bankers, I have had constant issues banking with them since their merger, and my goal this year is to take my banking elsewhere. Took me 10 phone call transfers and 1 hour to not find a solution to my issue.
- DBDavid BlissDec 31, 20255.0One of the best management experiences that I've experienced at a branch I love banking here! Happy New Year's
- MGMike GibsonDec 26, 20255.0Thank you, Jared Bodlak for your help! You were great!!
- TPTracy PDec 15, 20251.0The WORST Bank. Many things to say; this is the one I’ll share. On 3 occasions I had a random 10 day hold put on a check I deposited. I was told by supervisors (and laughed at) because I had a low balance, the hold was placed. Ok, I get the check has to clear. On all 3 occasions, I had deposited checks from the same people on prior dates and they cleared within 24 - 48 hours, as they did, in their accounts on the 3 10 day hold situations, but I still had to wait 10 days. That’s right, Truist held my money, that I needed to pay bills, for 8 additional days after they received the funds. I am wondering how that is even legal. I have a situation to straighten out currently, and then I’m out. Yes, there are a couple of nice tellers, but that is all there is. Beware, a few nice tellers do not make the Bank
- MGMelissa GentryNov 24, 20251.0Not only are the employees at this branch extremely rude and unprofessional, they give conflicting information from what is given by the Truist customer service and offer no explanation. When I asked what an "administrative hold" is, a term written on a receipt from their own ATM, they confirm THEY DO NOT KNOW. Told by Truist customer service to go to the branch for phone call recordings with customer service, branch says no they will not provide. Truly the worst banking experience of my entire life. Do yourself a favor and look for another bank. Multiple complaints filed against them at the Financial Consumer protection Bureau, Multiple lawsuits.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist in Saint Augustine?
The drive-through is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
What are the regular business hours for this Truist branch?
The branch is open Monday to Thursday from 9:00 AM to 5:00 PM, on Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and is closed on Sundays.
Can I open a checking or savings account online with Truist?
Yes, you can open a checking or savings account online and receive your debit card and checks by mail. For a temporary debit card immediately, visit a branch during business hours.
Where can I open a Truist Certificate of Deposit (CD)?
Truist CDs can only be opened at a branch; they are not available to open online or by phone.
How do I activate my Truist debit card?
You can activate your debit card online to start making purchases and payments using the available funds in your checking account.
Does this Truist branch provide services in languages other than English?
Yes, services are available in both English and Spanish at this branch.
What types of banking products does Truist offer at this location?
Products include checking, commercial accounts, credit cards, loans, mortgage, online and mobile banking, personal savings, small business banking, and wealth management.
Are there nearby ATMs or other Truist facilities close to this branch?
Yes, there is a Truist ATM nearby which provides convenient access to cash and account services outside banking hours.
What dining options are available near the Truist branch in Saint Augustine?
Nearby restaurants include Wendy's for fast food, LongHorn Steakhouse for steak and grill options, Cantina Louie for Mexican cuisine, Pizza Hut for pizza, and Taco Bell for quick Mexican fare.
What local attractions can I visit before or after banking at Truist?
You can enjoy a visit to Anastasia Island Beaches, a popular park and beach area nearby, perfect for relaxation or recreation around your banking trip.