Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.5
20 reviews
5 stars
7
4 stars0
3 stars
1
2 stars0
1 star
12
- GSGeraldine SmallMar 7, 20255.0Customer service was awesome dealing with all banking issues.
- JSJ SJan 28, 20251.0Took nearly 25 min to deposit a check, ridiculous. Had someone also at the commercial line doing a transaction that should have been inside. So switched lanes after waiting nearly 15mij there. Unfortunate circumstances but bad execution.
- ALAlla LibmanOct 26, 20221.0today October 26, 2022 visited the branch. more incompetent employees were not met. they refused to cash the check (as I understood it more spaciously, they knew what to do) moreover, during the conversation, constant smirks, not a desire to help, and in the end they also said to me in the back “these are your problems” I have been from the USA since July and more boorish and not professional did not find work. I had a passport check and I have been for the third month (in other offices) and there are no problems anywhere! this speaks only of one complete lack of understanding of one's work. It is unfortunate that one has to deal with this. the us state, us citizens are trying to help us as much as possible (a refugee from Ukraine) BUT, as it turned out, there is a bank branch that doesn’t care and they believe that their incompetence is our problem! ashamed !
- ZWZeke WhartonJun 3, 20221.0I’d give 0 stars if I could. I’ve not had a good experience with Truist at all. Branches only open 9-5 M-F no Saturday hours. The sites say 6pm on Friday, not true. None of the ATMs are cash deposit capable that I’ve found yet. How are working people supposed to deposit cash or make it to speak with someone
- CCChad CollinsJun 1, 20221.0Worst experience with a bank ever. If I can give negative Stars I definitely would. We've been a SunTrust customer for years with no problems. Please Google Truist reviews and you will see the crazy amount of problems all of their customers are having with this Bank. They have predatory practices with their fees and policies and will not correct their mistakes. The main issue with many others and with us is Bill pay. They will send out checks that they will allow to be cashed up to 10 days before due date that you have requested and will not correct the issue. Please before banking with them do some research they are absolutely horrible. I am patiently waiting for the class action lawsuits that will be happening against this Bank. We have reported them to all of the major financial institute watch dogs and reported all of shady practice's we have experienced with them.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist in Saint Augustine?
The drive-through is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
What are the regular business hours for Truist in Saint Augustine?
Truist is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.
How can I open a new account at Truist?
You can open an account online, by phone, or by visiting the branch during business hours. Some accounts like CDs must be opened in-branch.
How do I activate my debit card from Truist?
Activate your debit card online to start making purchases and payments using your checking account.
What types of accounts does Truist offer?
Truist offers checking accounts for everyday transactions and savings accounts to help save for goals or emergencies.
What products and services are available at Truist Saint Augustine branch?
Products include checking, commercial accounts, credit cards, loans, mortgages, online & mobile banking, savings, small business banking, and wealth management. Services include deposit transactions, loans, investment, insurance, and trust services.
Are there ATMs nearby Truist that customers can use?
Yes, there is a Truist ATM located nearby for convenient cash withdrawals and deposits.
What dining options are available near the Truist Saint Augustine branch?
Nearby dining includes Yummy Asian Bistro for Asian cuisine, Los Portales Mexican Grill for Mexican food, Jenk's Pizza for Italian pizza, and Tropical Smoothie Cafe for smoothies and sandwiches.
Are there any educational facilities near Truist where families might visit before or after banking?
Yes, Huntington Learning Center and Huntington Learning Center St. Johns offer tutoring and test preparation services nearby.
What other services and facilities are located near Truist that might be useful for customers?
Nearby facilities include Goodwill Donation Centers for donations, animal care services like Animal Medical Clinic St. Johns, and mobile phone stores such as T-Mobile.