Truist

2.8
29 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
9501 US HIGHWAY 19, PORT RICHEY, FL
34668, United States

Hours

Reviews

2.8
29 reviews
5 stars
11
4 stars
2
3 stars
0
2 stars
2
1 star
14
  • TS
    Terie Safrit
    Feb 19, 2025
    1.0
    They alerted me about fraud on my account. However I was also informed they do not guarantee that I will get any $ back. I also have to wait 5-7 business days for a replacement card even though I offered to pay to have it overnight.
  • MS
    Matt S
    Sep 12, 2022
    1.0
    I have be going to SunTrust now Truist for years and every month I have the same transaction which they could clearly see in my history yet this branch in particular likes to treat me like a criminal for using my own money. I'll just stick with my faithful location that's never given me problems. Maybe BB&T had really high standards compared to SunTrust, idk but I'm not going to sign my signature on a separate piece of paper and get the stink eye for doing basic banking.
  • KM
    Kaitlyn Medina
    Aug 13, 2022
    1.0
    Worst customer service. Worst bank to bank with.
  • II
    Ivette
    Feb 8, 2020
    1.0
    I have gone twice and they have treated me with a very bad attitude. They have been irresponsible, all employees give different information in terms of bank accounts, they never sent me my checkbook which I asked for more than six months ago and every time I call they say I have never made that order. This week I went to guide me to buy a house and they didn't want to help me. Specifically BB&T Gulf view, Port Richey.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.