Truist

2.8
29 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
9501 US HIGHWAY 19, PORT RICHEY, FL
34668, United States

Hours

Reviews

2.8
29 reviews
5 stars
11
4 stars
2
3 stars
0
2 stars
2
1 star
14
  • CP
    Corey Puentes
    Jun 29, 2024
    1.0
    Truest bank is the worst bank I have ever used. They take your money and hold it from you when depositing checks without prior knowledge of said hold deposited a check from a large corporation and upon depositing read the information provided saying it would be cleared the next business day well to my surprise it was not, and when I further looked into it was being told it was going to be held for two weeks. I reached out to customer service to see if it could be cleared sooner and was told no there’s nothing to be done. I then asked to have the check returned to me so I could cash it elsewhere and was also told that is not a possibility Now I’m faced with not being able to pay certain things that need to be paid in order for me to survive, the customer service was terrible and basically told me that I’m screwed. They can’t help the fact that I could lose my home due to not being able to pay my rent after depositing my check into their bank , I would highly recommend banking with Truist.
  • MC
    M Cihcon
    Sep 29, 2023
    2.0
    So much worse service at this branch. Always Understaffed. ATM didn’t work so I had to go inside to make a cash deposit. Only one person working the counter. Line long. Use another branch!! This one is poorly managed.
  • SP
    Sweetie Pie
    Nov 2, 2020
    1.0
    Sitting in the drive thru as we speak..10 min already and have not even been acknowledged..not the first time either..where is the manager???
  • DM
    Dustin Miller
    Jun 29, 2019
    1.0
    Service is always slower than frozen molasses. 45 min to drop a deposit every time I go there l. Pick a different location to do business
  • DS
    Donna Scott
    Jun 29, 2017
    2.0
    Talked me into changing to thier merchant services, had issues ever since,,, there machine didnt post our money for 3 weeks- charged me fees on top of fees- only gave us 108 back in fees. do not use thier credit card services

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.