Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.7
25 reviews
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12
- MMMichael McConnellJun 7, 20241.0Beware as a consumer truist now makes you responsible for any fraudulent activity up front. If you have direct deposits coming into your account and fraudulent activity happens on your account your financially responsible until their investigation is done. Which means you won't have access to funds being direct deposited to your account. I had fraudulent activity done on my account and have disability pay and payroll deposit to my account. So my account now is in a negative status and any funds deposited I have to pay for first. The other concern is they use offshore customer service. How do you know that that representative in another country is not going to use your information for their benefit. In what concern would that country have about your funds when it's not their country. Truist is putting their shareholders profits ahead of their consumers.
- SSSharon SmithOct 5, 20231.0Customer service is terrible. Had issues with savings account. Interest had not accrued. Courtney assured as in person, that error was fixed. Statement arrived this month, error still not fixed. Phoned Courtney, she stated that she would speak to someone and call us the next day. 4 days later and still waiting.
- SHSar HOct 8, 20221.0Went in on a Saturday and only two people were there to help. The one teller was controlling the counter and the drive-through and the other one sitting at a desk was busy chatting on the phone to her husband about personal things while sipping on her drink. When I politely explained that I was on a time schedule and asked if there was someone that could help she put her phone down and said no I’m sorry we are shortstaffed on Saturday. Would have been nice if the woman at the counter had some help.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the regular business hours for Truist on weekdays?
Truist is open from 9:00 AM to 5:00 PM Monday through Thursday, and from 9:00 AM to 6:00 PM on Friday.
Is Truist open on weekends?
Truist is open on Saturdays from 9:00 AM to 12:00 PM and is closed on Sundays.
When are the drive-through hours at Truist?
The drive-through is open Monday through Thursday from 9:00 AM to 5:00 PM, on Friday from 9:00 AM to 6:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sunday.
How can I open a new checking or savings account at Truist?
You can open an account online, visit a branch during business hours, or call 844-487-8487. CDs can only be opened at a branch.
How do I activate my Truist debit card?
You can activate your debit card online to start making digital and in-person payments.
What types of banking products and services does Truist offer?
Truist offers products such as Checking, Commercial accounts, Credit Cards, Loans, Mortgages, Online & Mobile Banking, Personal Savings, Small Business Banking, and Wealth Management services.
Are there other banks or ATMs near Truist on Taylor Road?
Yes, nearby banks and ATMs include Space Coast Credit Union, BB&T ATM, PNC, and Bank of America, which can be convenient for additional banking services or ATM access.
What nearby places can I visit for personal care and beauty services when I come to Truist?
Nearby you can find Good Vibes Salon, Touch Of Class Salon And Spa, Hair by Jillian, Mia Bella Beauty Salon, and Dazzle Digit Nail & Spa for beauty and salon services.
Are there dining options close to Truist on Taylor Road?
Yes, several nearby dining options include Don Giovanni Contemporary Italian and Pizzeria, Luigi's Pizzeria Cafe, sweetFrog frozen yogurt shop, McDonald's, Waffle House, Popeyes® Louisiana Kitchen, and Gaetano's Pizzeria & Restaurant.
How does Truist support community and financial empowerment?
Truist's purpose is to inspire and build better lives and communities through real care to meet client needs, empower teammates, and lift up communities.