Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.0
19 reviews
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- KBKristin BrowningAug 27, 20251.0I have been a customer of Truist Bank for several years and have had documents notarized at other locations with no issues, so I expected a professional experience when I visited the Port Orange Nova Road branch. Unfortunately, my experience was disappointing. When I asked about notarizing a very basic document that was not sensitive or anything that would typically be refused, I was left waiting while multiple staff members asked the same questions. Ultimately, the assistant branch manager, Liz, reviewed the document and refused to notarize it. While I understand a notary’s right to decline documents, her demeanor was condescending, dismissive, and unprofessional. When I requested her card to file a complaint, it was withheld in a manner that felt patronizing and disrespectful. It was disheartening to encounter such a lack of professionalism and awareness in customer interactions. Respectful and knowledgeable service is essential, especially in positions of authority, and this experience fell far short. I would caution anyone seeking competent and courteous service to be mindful of this branch and my interaction with Liz.
- EDEdmund DjeridiJun 2, 20251.0The Branch MANAGER here has no business dealing with the public. Absolutely HORRENDOUS attitude.
- JJJamesMar 20, 20231.0Awful customer service. The branch manager has no care or respect for her clients, let alone business clients. I'll be withdrawing all my funds, business funds, and millions of my clients funds and placing them with a bank that makes me feel appreciated and seen when I talk through the door given I am a wealth client and so are my clients. We'll see how much it effects Truist given the recent collapse of SVB & Signature Bank. Maybe more clients will pull their money as they see the funds being moved. Feeling ignored and then disrespected is unacceptable by any employee, let alone the branch manager. (3 of the 4 bankers were doing nothing as I walked in and proceeded to wait for 10 minutes and then be snarkled at when I questioned if my wife and I were seen as we walked in and sat down) - joke of a once great financial institution. It all comes down to the people you choose to represent your brand, truist failed at this location. The Branch manager and the male banker (new) both deserve to be fire, immediately, or demoted an placed through customer service training.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours for Truist in Port Orange?
The drive-through is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday until 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
What services does Truist offer at this location?
Truist offers services including deposit transactions, loans, credit cards, business and personal banking, mortgage loans, investment and wealth management, insurance, treasury and trust services, foreign currency exchange, and more.
How can I open a new account with Truist?
You can open a new account online, by visiting a branch during business hours to get a temporary debit card immediately, or by calling their phone line at 844-4TRUIST during service hours.
How do I activate my new Truist debit card?
You can activate your debit card online to start using it for digital and in-person payments linked to your checking account.
Does Truist offer a mobile banking app?
Yes, Truist has mobile apps available for both Android and iOS platforms to manage your accounts conveniently.
What are Truist's regular branch hours in Port Orange?
Truist is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday until 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
What nearby ATMs can I use around Truist Port Orange?
You can use the Truist ATM located nearby as well as ATMs at Chase and Space Coast Credit Union close to the location.
Are there any local dining options near Truist in Port Orange?
Yes, nearby dining options include Salsas Mexican Restaurant, Salsas Cocina Port Orange, Domino's Pizza, and Larry's Giant Subs, perfect for grabbing a meal before or after your banking visit.
What nearby health and wellness services are available near Truist Port Orange?
Nearby health services include Quest Diagnostics for lab testing, Palmer Chiropractic Clinic, YourChiro, Beltone Hearing Care Centers, and Ear to Hear audiology services.
What languages are supported at Truist in Port Orange?
Truist supports services in both English and Spanish to assist a diverse customer base.