Truist

3.3
8 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
100 SAWGRASS CORNERS DR, PONTE VEDRA BEACH, FL
32082, United States

Hours

Reviews

3.3
8 reviews
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  • BH
    Bryant Hayden
    Feb 9, 2024
    5.0
    Always a great experience! Entire staff is friendly and helpful, I absolutely recommend this Truist branch
  • RB
    Randy Beaver
    Apr 9, 2021
    2.0
    Website hours are listed wrong for drive thru Says 8:30 am not true they were not open
  • CE
    C Elliott
    Jan 4, 2021
    1.0
    While I can not talk about how the service is inside this is the rating for their ATM. Never have I had so many consistent issues with an ATM not taking deposits and counting money wrong. There is no sign that it is out of order so I would expect it to work. I make sure all checks are signed and bills are neat and not wrinkled. I make sure I count and don't put over the amount allotted. You should also count at this SunTrust because I've put in money in the ATM and it's been off by $20. I'm not sure if that's because the bills are sometimes really fresh and maybe they stick together but I've learned to only inserted money that I know exactly how much I'm putting in. Even with doing all this I almost always I have to insert the money two to three times for it to take my deposit. Some days I just don't have time to sit there and consistently try to deposit my money a couple of times. This is the only SunTrust near me, I have no other convenient SunTrust to go to and at this point I'm probably just going to change things with how difficult it is to get my money into my account through the ATM. Have used other SunTrust ATMs never had this issue I don't know why this one hates my money.
  • MD
    mary doss
    Nov 18, 2020
    5.0
    I redeemed a CD last week and worked with Irina Taylor. She was very professional and efficient.
  • MB
    Mark barrett
    Oct 19, 2018
    5.0
    While traveling, I failed to make my normal deposit and I lost track of my bank balance and some automatic payments that were scheduled...credit cards and mortgage, etc. Unfortunately, several important payments brought my account into overdraft position which upset me, so when I returned I went straight to the branch and the manager, Tracey Johnson, was most helpful. She helped me identify and resolve the issues in a prompt, professional manner.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.