Come visit us at our Poinciana branch, located in the Cypress Woods neighborhood, near the Alhambra Villas Resort. As a leading regional bank in the US, we're committed to helping our customers find their success. With a robust suite of products including checking and savings accounts, mortgages, wealth management, and commercial and small business loans and solutions, the SouthState Team is here to help tailor a solution to fit your unique needs. This paired with our convenient ATMs, online banking and mobile app, means you can bank conveniently anytime, anywhere. This is banking at its best. This is Banking Forward. This is SouthState Bank.
This bank is fantastic with phenomenal customer service. It’s why we chose them when opening our business account. April was fantastic helping me. She answered questions, offered advice on various services, and made the experience an absolute breeze. The bank branch director, Damion, showed interest in our business and discussed networking opportunities to help us grow.
These people are purpose driven professionals who care.
HH
Henderson Headley
Oct 6, 2025
5.0
I would like to congratulate Mr. Jensil Fernandez on having excellent customer service skills. I came to the bank to use the external ATM machine. I was unable to complete my transaction. I saw Jensil and waved to him for help. He immediately came outside to assist me to complete my transaction. Jensil greeted me with a warm smile. He was professional, patient, helpful, pleasant, friendly, eager, and courteous. Jensil is a great example of what true customer service is all about. Keep up the great work, Jensil. You received five (5) stars. May God richly bless you and your family.
RA
Richard Alicea
Aug 4, 2025
5.0
Customer representative Jensil M. Fernandez at this branch was very professional and help me with all my questions and account. Very great at his job
MM
Mike Morales
Sep 27, 2024
5.0
My experience with Damion goes way and everytime I come to the bank he always has a smile great customer service and attention to detail and he will always get you the best help and advice you can get he's the best
PL
Pure Agua Enterprises LLC
Aug 2, 2023
5.0
Damian and his grew were great. Got us setup with a new business account to better assist us with our growing company. Nothing but positive words for this crew. For any business or personal needs they are the ones you need!
What financial products does SouthState Bank's Poinciana branch offer?
They offer checking and savings accounts, mortgages, wealth management, commercial and small business loans, among others.
What are the regular operating hours for SouthState Bank's Poinciana branch?
The branch is open Monday to Thursday from 9:00 AM to 4:00 PM, and Friday from 9:00 AM to 5:30 PM. It is closed on Saturdays and Sundays.
What are the drive-through service hours at the Poinciana branch?
Drive-through is available Monday to Thursday from 8:30 AM to 5:00 PM, and Friday from 8:30 AM to 5:30 PM. It is closed on weekends.
Is the Poinciana branch wheelchair accessible?
Yes, the branch has wheelchair accessible entrances and parking.
Where is SouthState Bank's Poinciana branch located?
The branch is located at 850 Cypress Parkway, Poinciana, FL 34759, USA, in the Cypress Woods neighborhood near Alhambra Villas Resort.
Are there any nearby dining options close to SouthState Bank's Poinciana branch?
Yes, there are several nearby restaurants including Denny's Restaurant, Le Petit Restaurant, Borinquen Restaurant & Pizzeria, Poinciana Chinese Restaurant, and JJ's Caribbean Restaurant.
Can customers visit other nearby banks to SouthState Bank in Poinciana?
Yes, nearby banks include CenterState Bank and Chase Bank, providing additional options for banking services in the area.
What local community resources are near SouthState Bank's Poinciana branch?
Nearby community resources include the Poinciana Access Community Center and ABA - Child Behavior Center for counseling and mental health services.
How can I contact SouthState Bank's Poinciana branch for customer support?
You can call their main phone number at +1 407-944-3800 or email customercare@southstatebank.com for assistance.
Where can I find SouthState Bank's mobile app?
The mobile app is available on the Apple App Store and Google Play Store under the name 'South State Mobile'.