At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
I agree with most of the reviews here! Customer service is non existent at this location !!!! DO NOT USE THE DRIVE THRU if you are in any way pressed for time! 35 minutes I sat and watched them wait on 5 cars in the other line but ignored the business line ! Not a way to run any business !!
DS
Dallas Starkweather
Sep 2, 2025
1.0
I wish I could give 0 stars. Do NOT bank with Truist. ATMs hardly ever work. Slow, rude staff. I do not care if yall close at 5pm and I walk in at 5pm, I WORK, and have CASH to deposit. If you’re in the building you are MY BANK and at MY SERVICE. You should not be turning away your people at 5pm on the dot. Get a new job if you don’t like it. Cannot believe how lazy yall are it’s truly astonishing.
VB
Veronica Brooks
Jun 10, 2025
2.0
I went into Truist to make changes on my account I arrived at 2pm and around about 230 pm when some other customers came in and I was finally asked do I need help by the way the bank leader and a co worker were talking it up the whole time I needed help customer service sucks !!!!!
EC
Elizalde Cruz
May 30, 2025
1.0
Victor the branch Manger has by far the worst customer service horrible experience
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the Truist branch's drive-through hours on weekdays?
The drive-through at Truist in Plant City is open from 9:00 AM to 5:00 PM Monday through Thursday, and from 9:00 AM to 6:00 PM on Fridays. It is closed on Saturdays and Sundays.
How can I open a new account with Truist?
You can open a new account with Truist online, by visiting a branch during business hours, or by calling 844-4TRUIST (844-487-8487) Monday through Friday from 8 AM to 8 PM and Saturday from 8 AM to 5 PM.
How do I activate my Truist debit card?
Activate your Truist debit card online to start making digital and in-person payments linked to your checking account.
What types of accounts does Truist offer for managing money?
Truist offers checking accounts for everyday transactions and savings accounts for saving money towards goals or emergencies.
What services and products are available at Truist's Plant City branch?
The branch offers products like Checking, Commercial, Credit Cards, Loans, Mortgage, Personal Savings, Small Business Banking, and Wealth Management. Services include Deposit Transactions, Business Loans, Night Depository Service, Mortgage Loans, Investment and Treasury Services, Trust Services by Appointment, International and Retail Wire Transfers, Foreign Currency Exchange, and more.
What are the regular branch hours for Truist in Plant City?
The branch is open from 9:00 AM to 5:00 PM Monday through Thursday, and until 6:00 PM on Fridays. It is closed on Saturdays and Sundays.
Can I make use of nearby ATMs around Truist, Plant City?
Yes, nearby ATMs include BB&T ATM, Bank of America ATM, LibertyX Bitcoin ATM, and also other Truist ATMs, providing convenient access to cash and banking services.
Are there dining options near Truist in Plant City?
Yes, you can enjoy a variety of nearby dining options such as Chicken Salad Chick for southern cuisine, Pizza Hut for pizza, Kazbor's Grille for American food, Moe’s Southwest Grill for Tex-Mex, Jersey Mike’s Subs for sandwiches, Hibachi Express for Japanese cuisine, Starbucks for coffee, Dunkin’, KFC, and more.
What other financial services are near Truist?
Nearby financial service providers include H&R Block for tax and trust services, State Farm Insurance for insurance, and Western Union for money transfer services, which complement Truist's offerings.
Where can I find additional services like shipping or retail stores near Truist?
Close to Truist, you can access shipping services at the UPS Access Point location, shop for shoes at Famous Footwear or Hibbett Sports, and buy electronics and games at GameStop.