Truist

3.1
44 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
2627 CREIGHTON RD, PENSACOLA, FL
32504, United States

Hours

Reviews

3.1
44 reviews
5 stars
22
4 stars
1
3 stars
1
2 stars
1
1 star
19
  • AH
    Andy H
    Sep 10, 2025
    5.0
    Friendly staff
  • LH
    Laura Hale
    Sep 5, 2025
    5.0
    LOVE my Bank and associates they always take care of my needs
  • CC
    Cassie
    Jul 30, 2025
    1.0
    Long wait times
  • PR
    Paul Rek
    Jun 18, 2025
    5.0
    Great customer service
  • AK
    Ashley Kohl
    Jun 21, 2024
    1.0
    I should have looked at the reviews before I opened my account. I have a business account there, every Friday I come in and deposit my checks. Every single time I have come, they have held my checks. The initial hold, I understand but the hold times are never the same. One person says 7 days, another says 24hrs, the next week it's 4 days, the next week it's 2 days. I cant run a business this way!! Not only are they inconsistent with these holds, the customer service is absolutely abysmal. Maryanne is rude to EVERYONE but she specializes in beif especially condescending to me. No one there can explain anything regarding questions about your account or it's transactions when it's all in front of them. Just don't bother banking here if you value your sanity.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.