At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
LOVE my Bank and associates they always take care of my needs
CC
Cassie
Jul 30, 2025
1.0
Long wait times
PR
Paul Rek
Jun 18, 2025
5.0
Great customer service
AK
Ashley Kohl
Jun 21, 2024
1.0
I should have looked at the reviews before I opened my account. I have a business account there, every Friday I come in and deposit my checks. Every single time I have come, they have held my checks. The initial hold, I understand but the hold times are never the same. One person says 7 days, another says 24hrs, the next week it's 4 days, the next week it's 2 days. I cant run a business this way!! Not only are they inconsistent with these holds, the customer service is absolutely abysmal. Maryanne is rude to EVERYONE but she specializes in beif especially condescending to me.
No one there can explain anything regarding questions about your account or it's transactions when it's all in front of them.
Just don't bother banking here if you value your sanity.
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the opening hours for the Truist drive-through service?
The Truist drive-through is open Monday through Friday from 9:00 AM to 5:00 PM, and closed on Saturdays and Sundays.
What are the regular business hours for Truist branch on Creighton Road?
The Truist branch is open Monday through Friday from 9:00 AM to 5:00 PM, and closed on weekends.
What languages are supported at the Truist Creighton Road branch in Pensacola?
Truist offers services in both English and Spanish at the Creighton Road branch.
What financial products and services are offered at this Truist location?
This Truist location offers products including Checking, Commercial accounts, Credit Cards, Loans, Mortgage, Online & Mobile Banking, Personal Savings, Small Business Banking, and Wealth Management services.
How can I open a new account at Truist?
You can open a new account online, by phone, or by visiting a Truist branch in person. Online applications may require waiting a few days for your debit card, but visiting a branch allows you to get a temporary debit card immediately.
How do I activate my Truist debit card?
You can activate your debit card online to begin making digital and in-person purchases using the cash in your checking account.
Are there nearby places where I can get financial or insurance advice near Truist on Creighton Road?
Yes, nearby financial services include Southern Cloud Accounting, Finis Calvert Sr - State Farm Insurance Agent, and State Farm: John Shaffer, all providing accounting, insurance, and financial advice close to Truist.
What pet services are located near the Truist branch on Creighton Road?
Near the Truist branch, you'll find Hotel For Dogs & Cats offering pet services and adoption, as well as Purple Pooch Pawlor, a pet grooming service.
If I need a quick meal near Truist Creighton Road, where can I go?
Nearby fast food options include Zaxby's for chicken and Firehouse Subs for sandwiches, as well as Little Caesars Pizza for quick pizza orders.
What nearby healthcare services are accessible from Truist on Creighton Road?
Nearby healthcare services include Trinity Rehabilitation Clinic for physical and occupational therapy, Neal Clinic Comprehensive Healthcare offering chiropractic and massage services, and Hanger Clinic specializing in prosthetics and orthotics.