Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.6
34 reviews
5 stars
13
4 stars0
3 stars
2
2 stars0
1 star
19
- LPLynsi PriceSep 25, 20251.0My 80 year grandmother has been banking with BB&T/Truist for over 30 years. She was locked out of her account for over a week, called this branch multiple times….& they told her she had to physically come into the bank to get everything unlocked. Took my grandma to this location where the lazy branch manager then refused to help her in person as well. Amanda Mitchell the branch manager is a joke. Unprofessional & rude. Looks like we’ll be moving all her money to another institution since this location/ branch is SO unprofessional! Horrible Customer Service!! Branch Manager took full advantage of my elderly grandmother & was no help whatsoever, all while raising her voice at wealth management customers!
- JLJoni LapeyrouseAug 7, 20255.0Always friendly. Always quick service. And the AC is cranked and feels wonderful on these hot days ...lol
- JYJohn YoungMay 7, 20211.0Every time I go in the sun trust in Pensacola the super skinny teller “McKenna” always calls to make sure my check is good although every time it’s from the same person and the answer never changes. The 1 other time I used a different teller it was a breeze, very pleasant. It leaves you thinking maybe just maybe it’s the color of my skin. Some people will just look at you and think they have you figured out.
- WDwilliam dooleyMar 26, 20191.0I used to have an account with this company. Had I read the Better Business reviews, I would have NEVER opened an account here. They cost me way too much money with their accounting system: debits always post before deposits (except cash). Almost all of my deposits were electronic so I would find my account in arears, even though the deposits were showing. Very deceitful. If this company were to go bankrupt, it would not hurt my feelings.
- KIKeri IgneyApr 17, 20185.0Customer service is awesome. Where everybody knows your name..... Thanks, SunTrust! Love the Teller Connect! How fabulously efficient!
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the Truist branch's regular business hours?
Truist branch is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.
Is there a drive-through service available at this Truist location?
No, the drive-through service is closed every day of the week at this Truist branch.
What types of accounts can I open at Truist?
You can open checking and savings accounts, with checking accounts suitable for everyday transactions and savings accounts ideal for saving money for goals or emergencies.
How can I open a new account with Truist?
You can open an account online, by visiting a Truist branch during business hours, or by calling the bank at 844-4TRUIST during business days and hours.
How do I activate my Truist debit card?
You can activate your debit card online to start making digital purchases and in-person payments.
What services does the Truist Pensacola Main branch offer?
This branch offers various services including deposit transactions, loans, mortgage, credit cards, investment services, insurance, and more specialized services by appointment.
Where is the Truist location situated in Pensacola?
Truist is located at 89 S Alcaniz St, Escambia, Pensacola, FL 32502, USA.
Is there an ATM near the Truist branch in Pensacola?
Yes, there is a Truist ATM located nearby for convenient access to cash and banking services.
What are some nearby health-related facilities to Truist in Pensacola?
Nearby health-related facilities include East Hill Medical Group, Dr. Kevin Hogan DC, East Hill Laser & Aesthetics, and Dr. Anil Raj MD, which might be useful for healthcare-related needs before or after your bank visits.
What nearby places of interest could I visit around Truist in Pensacola?
You can visit the University of West Florida nearby, as well as shops like Atelier Alcaniz, and fitness centers such as Anytime Fitness for recreation or shopping before or after your banking appointments.