Truist

2.9
39 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
11200 PINES BLVD, PEMBROKE PINES, FL
33026, United States

Hours

Reviews

2.9
39 reviews
5 stars
14
4 stars
4
3 stars
1
2 stars
3
1 star
17
  • MF
    Maria Fernandez
    Sep 17, 2025
    1.0
    I BELIEVE THAT ONE "START" IS TOO MUCH FOR THE SERVICE THEY OFFER. I WAS HELD ON LINE FOR 27 MINUTES WHEN IT WAS ONLY ONE PERSON BEFORE ME. ONLY ONE TELLER AVAILABLE AND SUPER SLOW . THE LADY SITTING AT THE DESK INSTEAD OF TRYING TO MAKE THE SITUATION MORE SMOOTHLY SHE HAD AN ATTITUDE . SHE HAD THE AUDACITY TO ASK ME WHERE I WORK AND TELL ME THAT SHE HOPES THAT I HAVE MORE PATIENCE AT MY WORK. THEY SHOULD BE MORE TRAINED TO KNOW HOW TO DEAL WITH CLIENTS.
  • KG
    Karina Gionti
    Sep 12, 2025
    1.0
    Terrible service. The teller to the right was rude and gave me major attitude due to her negligence of not hearing me and how much I wanted withdrawn. She claimed “she cannot go back and forth and there is other people” even though I stated the same number even after her giving me the wrong amount of bills. Hope she has a better day but bank elsewhere, 0 stars if I could.
  • EG
    Elvis Gonzalez
    Feb 19, 2024
    5.0
    I've used this location a few times. I've gone inside and stood in line. While the times I've been there, the wait was a little long, but I can't blame them. They only have 2 tellers and at times 3, but the people ahead of me had multiple deposits, multiple withdrawals, cashier's checks, etc.. However, they were very knowledgable, friendly, and super helpful when they helped me. Maybe next time I'll try going through the drive thru.
  • TC
    Travis Cullen
    Jun 22, 2023
    1.0
    Very concerning

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.