TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,200 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J.
Worst customer service ever the lady didn’t even say thank you goodbye nothing horrible she mad at me she gotta work smh do better td this is a bank have some decorum
VV
Vasul
Aug 20, 2025
1.0
Poor customer support... because they only answer from 8-6 pm... and they don't care that people are also working at this time! I'm actually thinking of leaving this bank for chase...
ND
Nora Dominique
Aug 16, 2025
1.0
Staff is rude.no manners what so ever.
EC
Ezequiel Cartaya
Jul 30, 2025
1.0
I went to get my card replaced that’s it. Seems simple right ? Nope they couldn’t verify my account and didn’t care to get a manger to further help me. I had to drive to an entirely different TD Bank and they gladly helped me with enthusiasm. I don’t know if it’s incompetence or laziness but this branch has to get it together .This isn’t the first time I’ve had this problem.
JT
Jine T
May 31, 2025
1.0
Worst customer service ever . TD bank located by the the Pembroke
Lakes mall . TD bank clearly states the bank is open until 2 and even 10 minutes after they can still service their customer . However the employees at the Pembroke lakes mall make their own hours . They do not attend to customer at the drive thru. I arrive at the drive at 1:46 until 2 pm no acknowledgement when there were employees inside they can clearly hear the drive thru bell rings. My reason for using the drive thru was because my card was locked unable to use ATM and needed to do a quick withdrawal for an emergency… Very upsetting . I will be filling a formal complaint .
What are the main services offered by TD Bank in Pembroke Pines?
TD Bank offers retail, small business, and commercial banking products and services, including private banking, wealth management, and vehicle financing.
What are the regular business hours for TD Bank's drive-through in Pembroke Pines?
Drive-through hours are Monday to Wednesday from 8:30 AM to 5:00 PM, Thursday and Friday until 6:00 PM, Saturday from 9:00 AM to 2:00 PM, and Sunday from 11:00 AM to 2:00 PM.
On which holidays is TD Bank Pembroke Pines closed?
The bank is closed on November 11, November 27, and December 25, 2025.
Where is the TD Bank branch located in Pembroke Pines?
It is located at 11825 Pines Boulevard in the Pembroke Lakes area of Pembroke Pines, FL 33026.
Does TD Bank offer the option to schedule an appointment online?
Yes, you can schedule an appointment online using TD Bank's app or their booking website.
Is there a drive-through service available at TD Bank in Pembroke Pines?
Yes, TD Bank in Pembroke Pines offers drive-through banking services during its operating hours.
Which nearby restaurants can I visit before or after my appointment at TD Bank?
Nearby restaurants include Olive Garden Italian Restaurant, Miller's Ale House, LongHorn Steakhouse, Arby's, Nothing Bundt Cakes, and Auntie Anne's Pretzels at Pembroke Lakes Mall.
What nearby shopping options are available near TD Bank in Pembroke Pines?
Nearby shopping includes Pembroke Lakes Mall with stores like JCPenney, Dillards, Bath & Body Works, Beauty By Maggy, and Pier 1 Imports.
Are there wellness or spa services near TD Bank in Pembroke Pines?
Yes, Hand & Stone Massage and Facial Spa and The Lash Lounge are nearby for massage, skincare, and beauty treatments.
How can local customers benefit from the nearby financial services next to TD Bank?
Nearby financial services like James Robertson - Mortgage Loan Officer can assist customers with mortgage needs complementing TD Bank's offerings.