Truist

2.4
49 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
511 W 23RD ST, PANAMA CITY, FL
32405, United States

Hours

Reviews

2.4
49 reviews
5 stars
11
4 stars
4
3 stars
3
2 stars
5
1 star
26
  • PD
    Pierce Darshad
    Oct 15, 2025
    1.0
    Run far away I deposited a check in a new savings account in which they held for days then when the funds were released they put another hold on the check and then took double the check amount out of my account making the account negative the amount of the check .... I spent none of the money there was no reason for the account to go negative when I tried to contact customer service they were closed ... If I didn't have other accounts I'd be so screwed beware they are sheisty and do not care about you or your money RUN DO NOT TRUST THIS BANK WITH YOUR MONEY
  • RA
    Rex Anderson
    Jul 3, 2025
    2.0
    Fees are getting higher and service slower. The branch in Tallahassee was much better than the PC branch. I will look for a better bank in the PC area.
  • MR
    Megan Reed
    Jun 17, 2025
    1.0
    Visited the remote ATM in Lynn Haven. Put $800 cash into the ATM only for it to malfunction keep my money and not deposit into my account. Filed a claim and after a month and a half Truist tried saying I only put $53 into the ATM and refusing to do the right thing even with admitting they could see the ATM show a malfunction after my deposit and coincidentally the cameras couldnt see anything either according to them. Customer service was less than helpful and now Im out $747. I would not recommend this bank to anyone anymore, if I could give zero stars I would.
  • EM
    Ethan Messer
    Jun 10, 2021
    2.0
    I attempted to make a simple transaction, and Mary said she couldn’t help me cause she’s BBNT. At Suntrust? Refused service. The teller that helped me was nice and efficient though.
  • AF
    Antique finder
    Jul 14, 2019
    1.0
    I wish i could give zero stars. They are a sorry excuse for a bank, I started an account then they allowed me to put money in the account then claimed fraud and took all my money! You will be hearing from my lawyer soon!

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.