Truist

3.0
12 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
2764 S CONGRESS AVE, PALM SPRINGS, FL
33461, United States

Hours

Reviews

3.0
12 reviews
5 stars
6
4 stars
0
3 stars
0
2 stars
0
1 star
6
  • BR
    Benjamin Rodriguez
    Aug 25, 2025
    5.0
    Fantastic customer service from Kevin V. the branch leader, who assisted me with a service most other banks in the area were unable to provide.
  • AG
    Ana G
    Jul 1, 2025
    5.0
    Excelente servicio, muy complacida y agradecida, un gusto visitar este branch
  • RF
    Raul Hernandez Fabian
    Jun 9, 2025
    1.0
    Poor customer service.
  • EE
    EJ
    Mar 27, 2025
    1.0
    Had an incident here today when trying to cash a check, and then deposit some of the cash into the account. Instead the employee deposited the check but there is no record of a deposit in my account. The manager was very unhelpful. Was unable to buy asthma inhaler because of it, explained that to the bank manager when I went back. The manager's response was I took too long to try to buy the inhaler and come back and there was nothing he could do to help. So now I have no asthma inhaler at all because of the incompetence of an employee and a manager that refused to help. I think it's time for a different bank, I would not recommend this place. If my money does not appear in my account I will take legal actions.
  • NN
    Nicole
    Jul 31, 2024
    1.0
    honestly from the moment I opened an account here specifically about a year ago to my latest interaction today I have made the choice that I will be closing my account with this banking institution. by far the worst with customer service. not sure how you have ONE banker working at a branch when basically any little thing needed to be done in the account requires one. the cashier is basically useless. Appts welcomes walk ins are going to wait and wait . It’s upsetting having to wait for the “branch manager” to become available as he also doubles as a banker. Take your money and go anywhere else.

Frequently Asked Questions About Truist

What are the operating hours for Truist's main branch in Palm Springs?

Truist is open Monday through Thursday from 9:00 AM to 5:00 PM and on Friday from 9:00 AM to 6:00 PM. The branch is closed on Saturdays and Sundays.

When is the drive-through service at Truist available?

The drive-through is open Monday through Thursday from 9:00 AM to 5:00 PM and on Friday from 9:00 AM to 6:00 PM. It is closed on weekends.