Truist

3.3
13 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
3500 E LAKE RD, PALM HARBOR, FL
34685, United States

Hours

Reviews

3.3
13 reviews
5 stars
6
4 stars
1
3 stars
1
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1
1 star
4
  • CE
    Chad Elkin
    Apr 14, 2025
    5.0
    Dawn opened a checking and savings account for me and was pleasant, polite, and professional! She answered all my questions and set me up with exactly what I needed! Also, I was in and out within 25-30 minutes!
  • PW
    Paula Woodring
    Jul 26, 2024
    1.0
    Very disappointed! *Account holder for nearly 20 years* The longer some of the team members (which includes the branch manager Sherrie) are allowed to work in this location the lazier they become. Service is a thing of the past here. Is this the new norm? Customers should not have to do all the legwork for a bank holding their funds personally AND corporately. This location should be willing to offer solutions, information on who to work with at a peer location and be a source of convenience not a burden to their members and so quick to "pass the buck". I was just clearly reminded today as to why I moved a huge portion of my assets months ago to South State Bank and to Bank Ozk.
  • LC
    logan chin
    Oct 10, 2022
    1.0
    It’s Monday 3:47pm and this specific location is closed. Called them and was told to call back during business hours by a automated voip.
  • SS
    Serion
    Apr 2, 2021
    5.0
    Slow drive through service. Seeing Rachael, however, turned this from a one star review to a five. She is a treasure!
  • VV
    Vicky
    Feb 21, 2020
    1.0
    I been waiting for more than a hour to make a wire transfer. This is unacceptable.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.