Trustco Bank

4.8
75 reviews

About

BankHome Loan ProviderMortgage RefinanceEquity LoansConstruction LoansATMFinancial PlanningInvestment ServiceCommercial Mortgage LenderOnline Banking
Trustco Bank has been the low-cost provider of high-quality products and services since opening for business in 1902. 100 years later, the company began a large expansion, opening over 80 new branches in Central Florida, Massachusetts, downstate New York, New Jersey, and Vermont. Today, Trustco Bank has 144 branch locations, 53 of which are in the state of Florida. The bank believes in old school, personal service, and welcomes each customer by name as they enter the branch; offering a wide variety of great deposit and loan products. If you are unable to come into a physical location, the bank offers a wide variety of ways you can access your account including our website and mobile app. Trustco Bank is 5-star rated by BauerFinancial. Member FDIC, Equal Housing Lender.

Details

  • Requires appointmentNot available

Location

Trustco Bank
120 Belle Terre Pkwy, Palm Coast, FL
32164, United States

Hours

Reviews

4.8
75 reviews
5 stars
69
4 stars
2
3 stars
0
2 stars
0
1 star
4
  • RB
    Rich Beck
    Nov 7, 2025
    5.0
    Always very friendly and extremely helpful. I feel like I know them all
  • BK
    Brian Kelly
    Aug 21, 2025
    1.0
    How do they have reviews from over a few years when they haven’t even been open that long? Why is there the same person leaving 2/3 reviews? Are they fake? Are they using older reviews from other locations for this one? Many of us use the reviews to accurately judge banks and location credibility, and this specific location lies, and manipulate their reviews. The app is really glitchy and has issues. Currently Zelle is down… the people on the phone sound lazy, and aren’t helpful at all. Not a horrible bank, but I’d look somewhere else
  • SS
    Silvermoonalpha
    Aug 16, 2025
    5.0
    Excellent and personalized attention at the front desk and with the bankers. Mr. Alejandro Burgos assisted with my transaction smoothly, eventhough it eztended after hours on a Saturday. Well recommended!
  • AR
    Amanda Redwine
    Aug 8, 2025
    5.0
    What other bank has a policy to answer your call in less than three rings?!?!? No wonder they’ve been around for more than 100 years!
  • NG
    Nina Guiglotto
    Aug 1, 2025
    5.0
    I need to give a huge shout out to the manager at this location, Alejandro. I opened accounts at this branch because the previous manager was very involved with the community. When he moved to a different role within the company I was not thrilled. It's never fun getting used to a new person. But Alejandro has exceeded my expectations which are already very high. He truly cares about his customers and he is also involved in our community. It's a bank that knows who you are, and they really want to make things easier. He is amazing. He makes you feel like they want your business. It doesn't compare to the big banks that you need an appointment just to talk to them. His door is always open and he will answer the phone! Yes it's true a human answers the phone. His coworker Andrew is also very helpful and easy to work with. My teen girls were able to open accounts with no experience. I highly recommend this branch for all your banking needs.

Frequently Asked Questions About Trustco Bank

What are the operating hours of Trustco Bank in Palm Coast?

Trustco Bank in Palm Coast operates from 9:00 AM to 5:00 PM Monday through Thursday, 9:00 AM to 6:00 PM on Friday, and 9:00 AM to 12:00 PM on Saturday. The branch is closed on Sundays and certain holidays.

Where is Trustco Bank located in Palm Coast, FL?

Trustco Bank is located at 120 Belle Terre Pkwy, Suite 28, Palm Coast, FL 32164, USA.