At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Horrible banking experience just a joke lazy slow people who could care less about customer
GM
G Me
Oct 27, 2025
1.0
Diego Lezcano is one of the rudest clerks ever dealt with . I explaining something to him and he cut me off in middle sentence that we don’t do that at this bank. He didn’t let me finish my sentence, on what I had to say. Dear Truist you should really look into who you hire.
Diego Lezcano was fired from Bank of America for being rude to clients.
BD
Blanca Devuyst
Apr 8, 2024
5.0
The staff is very profesional, helpfull and very nice. Always with a smile. The customer service is verygood. Mr. Ron is awesome.
MF
Maxwell Field
Oct 2, 2022
5.0
I have experienced nothing but efficient, courteous and friendly service when banking here, including transactions in foreign currencies.
CA
Cris Anthon
Mar 17, 2022
1.0
Wouldn’t let me withdraw cash out of my own bank account. The 2 ladies were extremely rude.
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are Truist's regular branch hours?
Truist is open Monday through Thursday from 9:00 AM to 5:00 PM and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
When is the drive-through service available at Truist?
The Truist drive-through is open Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on weekends.
How can I open a new account at Truist?
You can open a new account online, by visiting a branch during business hours, or by phone at 844-4TRUIST. Online opening requires waiting for your debit card and checks to arrive by mail, but visiting a branch allows you to get a temporary debit card immediately.
How do I activate my Truist debit card?
You need to activate your Truist debit card online to start making digital and in-person payments securely.
What types of accounts does Truist offer?
Truist offers checking accounts for daily transactions and savings accounts to save money for goals or emergencies.
In what languages can I receive service at Truist?
Truist provides service in both English and Spanish.
Does Truist offer services for small business banking and wealth management?
Yes, Truist offers products and services including small business banking and wealth management among others like loans, mortgages, and online banking.
What nearby Banks can I visit close to Truist at 7102 Fairway Dr?
Nearby banks include SunTrust Bank and Bank of America Financial Center, both of which offer additional banking services you might consider exploring before or after your Truist visit.
Are there any healthcare or wellness centers near Truist?
Yes, near Truist you will find Mirasol Walk Dental Care for dental needs and Stretch Zone for physical therapy and wellness services, making your visit convenient if you want to combine appointments.
What nearby places can I visit for food or pharmacy needs near Truist?
Nearby options include Tokyo Peking for Chinese cuisine and Walgreens for pharmacy, convenience, and beauty supplies, ideal for grabbing a meal or picking up necessities around your bank visit.