Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.4
33 reviews
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20
- AGAllison GarciaJul 28, 20251.0Horrible customer service. My boyfriend just opened a bank account with them because of a promo we saw online. We went in and Andre Silvera was the one who took care of us. To start the account he told us that we had to deposit $50 and he said we could do it at the window. When it was time to deposit the money he kept insisting it was only cash or check and caught an attitude saying he had said at the beginning that we needed $50 which we knew but he never mentioned it was only through check or cash and was upset because he had to walk us to the window. He apparently put in a ticket for the promotion to be honored but said it wasn’t 100% guaranteed. And to close the account it is $30. Ridiculous. Horrible customer service and attitude on his end. Jessica at the window was very nice though.
- MWMegan WilloughbyJul 25, 20251.0I would like to leave a negative star like a zero this is absolutely the worst bank I’ve ever banked with. It has been nothing but problems and nothing but people that you cannot understand on the phone what is happening to American banks?
- MLMandy LynnJul 11, 20252.0I stopped by the bank yesterday and tried to use the ATM, but it wasn’t working—and there was no sign saying it was out of order. I went through all the steps, waited forever to get my card back, and then finally got a message on the screen saying it wasn’t dispensing cash. Super frustrating. A simple “out of order” sign could’ve saved me (and probably others) a lot of time. Since the ATM didn’t work, I had to go inside. I do like this bank because it’s close to home and the staff is always nice when I go in, but they’re seriously understaffed. There was only one teller working both the front desk and the drive-thru, which doesn’t seem fair to her or the customers.
- CHChristine HallMar 21, 20241.0Unfortunately, I have to visit this branch regularly for my business clients. I will NEVER open an account with this bank and I will not recommend them to any of my clients. They are the slowest and completely understaffed. Something needs to be done. I’ve been in line for 25 minutes. Still not finished. I dread coming here!
- TNTony NavaMar 13, 20241.0Way to slow for everything
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the Truist Palm Bay East branch's regular business hours?
The Truist Palm Bay East branch is open Monday to Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. The branch is closed on Saturdays and Sundays.
When is the drive-through service available at the Truist Palm Bay East branch?
The drive-through at Truist Palm Bay East operates Monday to Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on weekends.
What types of accounts does Truist offer and what are their uses?
Truist offers checking accounts for everyday transactions like debit card purchases, writing checks, and deposits. Savings accounts are designed for storing money long-term towards goals or emergency funds.
How can I open a new account with Truist?
You can open a new account online, by visiting a Truist branch during business hours, or by phone at 844-487-8487. Note that certificates of deposit can only be opened at a branch.
How do I activate my Truist debit card?
You can activate your Truist debit card online, which enables you to make digital purchases and in-person payments using the funds in your checking account.
What services are available at the Truist Palm Bay East branch?
Services include deposit transactions, direct retail and business loans, credit cards, mortgage loans, insurance, investment, treasury and trust services, international and retail wire transfers, leasing, cash management, and foreign currency exchange.
What products does Truist Palm Bay East offer?
The branch offers checking, commercial accounts, credit cards, loans, mortgages, online and mobile banking, personal savings, small business banking, and wealth management products.
What nearby dining options can I visit before or after my visit to Truist Palm Bay East?
Nearby dining options include B and B Caribbean Restaurant for Caribbean cuisine, Boy Hero for fast food, Siwon Tasty Chinese Restaurant, and Loreen's Village Cafe for breakfast and brunch.
Are there any medical or dental facilities near Truist Palm Bay East?
Yes, Magic Dental Care Palm Bay and Children's Dentistry are nearby for dental needs, and Advanced Physical Therapy and Dr. Warner - Allergy/Asthma are available for medical services.
What nearby businesses can help me with personal grooming or beauty services around Truist Palm Bay East?
Close by, you can visit Black Diamond Barber Co for barber services, Gill Montie's Tattoo Mania and High Class Ink Studio for tattoo and piercing, Gemma Montie's Permanent Cosmetics beauty salon, and Hello Beautiful - Lash Studio for beauty treatments.