Trustco Bank

4.5
26 reviews

About

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Trustco Bank has been the low-cost provider of high-quality products and services since opening for business in 1902. 100 years later, the company began a large expansion, opening over 80 new branches in Central Florida, Massachusetts, downstate New York, New Jersey, and Vermont. Today, Trustco Bank has 144 branch locations, 53 of which are in the state of Florida. The bank believes in old school, personal service, and welcomes each customer by name as they enter the branch; offering a wide variety of great deposit and loan products. If you are unable to come into a physical location, the bank offers a wide variety of ways you can access your account including our website and mobile app. Trustco Bank is 5-star rated by BauerFinancial. Member FDIC, Equal Housing Lender.

Details

  • Requires appointmentNot available

Location

Trustco Bank
115 N Nova Rd, Ormond Beach, FL
32174, United States

Hours

Reviews

4.5
26 reviews
5 stars
22
4 stars
0
3 stars
1
2 stars
0
1 star
3
  • LK
    L Kokoskie
    Jul 25, 2025
    5.0
    Eman & Lillian were amazing! We had a couple hiccups, but offered coffee & conversation while I had to wait! Thanks for all your help ladies!
  • TH
    Trish Herndon
    Jul 16, 2025
    5.0
    We adore this bank! The staff is helpful, knowledgeable & friendly!! Checkout their specials, rates and stop by to see Branch Manager Eman Mourkos… she’s the best! Last time we were there she even fed us fresh watermelon!! TY TrustCo!
  • RW
    Randy Woolfe
    Oct 27, 2022
    1.0
    I was hoping that I found a bank that was on the ball but, they dropped it on me big time. After contacting the branch in Ormond Beach about doing a HELOC loan, in a first mortgage position and speaking to the branch manger/loan officer several times about the loan parameters, spending 4 hours going through the application in detail and gathering all the information they wanted, they then tell me the can't do the loan. She made up some excuses as why because, of the bank risk and the interest rates, blah blah blah, when in fact the reason why she could not do it, was something that I told her up front. That is, it was to be a first position loan, on a condo as a second home. Well they don't do that as I found out after speaking to another banker with the same bank. Go figure.........................
  • KC
    Kelly Casale
    May 16, 2019
    5.0
    The workers there are always friendly and courteous. I always visit on Friday and usually have some of my grandkids with me and they always give them lollipops, even on occasion when I don't have them they send some along for me to take to them. It's a great bank to do business with. I travel from Bunnell to Ormond because I don't want to switch banks. Brandon is a wonderful asset to this branch .
  • SN
    siraj nabi
    Aug 1, 2018
    1.0
    Wanted to give them no freaking star... Worst F**** bank ... that’s right I used the big F word for this bank and CEO/PRESIDENT.. customer service is a joke... Guy name GARY is complete IDIOT... won’t answer anything direct.. always find excuses. I opened acct in 2010 in a location and now that I moved so I go to my nearest location for deposit and things of that nature but branch manager in my nearest location said I have go to the one I opened my acct with if I have any problem. Are you kidding for real !!!?????so if I opened acct in FL and moved to ny I can’t go to ny location???? Branch manager MARK in Ormond Beach location is a PUNK... heard this is not the first time he told customers to do this kind of work. He is a SHREWD LIAR. Have both personal and business acct with Trustco I guess they don’t need my business. F**** off.

Frequently Asked Questions About Trustco Bank

What are the regular lobby hours for Trustco Bank in Ormond Beach?

The lobby at Trustco Bank in Ormond Beach is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.

Can I use the drive-thru service at Trustco Bank and what are the hours?

Yes, Trustco Bank offers drive-thru services during branch hours: Monday to Thursday 9:00 AM - 5:00 PM, Friday 9:00 AM - 6:00 PM, and Saturday 9:00 AM - 12:00 PM. Closed on Sundays.