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BankHome Loan ProviderMortgage RefinanceEquity LoansConstruction LoansATMFinancial PlanningInvestment ServiceCommercial Mortgage LenderOnline BankingTrustco Bank
Trustco Bank has been the low-cost provider of high-quality products and services since opening for business in 1902. 100 years later, the company began a large expansion, opening over 80 new branches in Central Florida, Massachusetts, downstate New York, New Jersey, and Vermont. Today, Trustco Bank has 144 branch locations, 53 of which are in the state of Florida. The bank believes in old school, personal service, and welcomes each customer by name as they enter the branch; offering a wide variety of great deposit and loan products. If you are unable to come into a physical location, the bank offers a wide variety of ways you can access your account including our website and mobile app. Trustco Bank is 5-star rated by BauerFinancial. Member FDIC, Equal Housing Lender.
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- Requires appointmentNot available
Location
Hours
Reviews
4.0
17 reviews
5 stars
12
4 stars
1
3 stars0
2 stars0
1 star
4
- MHMichelle HillMay 16, 20255.0Had a wonderful lending experience with Debra Ledo at Trustco Dean Rd. The whole process was smooth and easy. So thankful to be a new customer of Trustco Bank.
- SMSteven MillFeb 2, 20255.0I've been a customer for many years now and have found the staff at the Dean Road branch consistently knowledgeable, friendly, and always ready to help. They are outstanding. Please don't hesitate to ask for Daniel, he has assisted me with many complex transactions and always takes his time to ask questions and provide relevant guidance.
- DHDavid HardenAug 4, 20181.0We went to the ATM on the weekend to withdraw $500 ... The machine shuts off ... the ATM ... It took the money from our account but dispensed nothing. It has been in contest for over a year. They know they have a broken peace of equipment for a ATM , and admitted that this that sort of thing happened on the weekends all the time. So I think they are pocketing the money from innocent people.
- IVIanice VielFeb 5, 20181.0Worst customer service and bank service.
Frequently Asked Questions About Trustco Bank
What are the regular lobby hours for Trustco Bank on weekdays?
The lobby at Trustco Bank is open Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM.
Is the Trustco Bank branch open on Saturdays?
Yes, the Trustco Bank branch is open on Saturdays from 9:00 AM to 12:00 PM.
Are there any days when the Trustco Bank branch is closed?
The branch is closed on Sundays and on specified holidays such as November 11, November 27, and December 25, 2025.
Does Trustco Bank offer drive-thru service, and what are its hours?
Yes, Trustco Bank offers drive-thru service from 9:00 AM to 5:00 PM Monday through Thursday, with extended hours until 6:00 PM on Friday, and from 9:00 AM to 12:00 PM on Saturday.
Where is Trustco Bank located in Orlando?
Trustco Bank is located at 3920 Dean Road, Orlando, FL, 32817, USA.
What types of financial products does Trustco Bank offer?
Trustco Bank offers a variety of products including First Mortgages, Home Town Checking, Savings Accounts, Mortgages, and Home Equity Loans.
What specialized financial services does Trustco Bank provide?
Specialized services include Financial Planning, Mortgage Financing, Investment Services, and Estate Planning.
Can I access Trustco Bank's services via mobile apps?
Yes, Trustco Bank provides mobile apps for both Android and iOS devices, available on Google Play and the Apple App Store.
Are there any nearby gyms customers might visit before or after banking at Trustco Bank?
Yes, nearby gyms include 360 Wellness Club and Cardio Boxing and Fitness, which customers can visit for workouts before or after their banking needs.
What nearby dining options are available near Trustco Bank for a meal after banking?
Nearby dining options include Junior's Pizza & More, Pizza Hut, and Wok N Kebab, offering a variety of cuisines to enjoy after your visit.
Are there any beauty and spa services near Trustco Bank?
Yes, Jolie Nails And Spa, Planet Nails, D'Yea Hair Salon, and Stylist Paulo Disdier are nearby beauty and spa services for customers looking to relax after banking.