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Trustco Bank has been the low-cost provider of high-quality products and services since opening for business in 1902. 100 years later, the company began a large expansion, opening over 80 new branches in Central Florida, Massachusetts, downstate New York, New Jersey, and Vermont. Today, Trustco Bank has 144 branch locations, 53 of which are in the state of Florida. The bank believes in old school, personal service, and welcomes each customer by name as they enter the branch; offering a wide variety of great deposit and loan products. If you are unable to come into a physical location, the bank offers a wide variety of ways you can access your account including our website and mobile app. Trustco Bank is 5-star rated by BauerFinancial. Member FDIC, Equal Housing Lender.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.6
40 reviews
5 stars
34
4 stars
3
3 stars0
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1 star
3
- SFSheryl FlemingNov 14, 20255.0Carmen is always professional , friendly and kind every time I do business with her at Trustco Bank😊😊
- KPKim PhamAug 11, 20255.0Branch Manager Arcenet Velez are a super knowledgeable Helpful Friendly Assistant customers from A-Z
- JAJanil ArtistJul 30, 20255.0By far the best most reliable and trustworthy bank. Carmen barahona has done an excellent job.
- JJJohannaJul 30, 20255.0Trusco Bank is hands-down the best community bank in Orlando! From the moment you walk in, you’re treated like family—not just a number. They know me by name, always greet me with a smile, and truly go out of their way to be helpful. The level of personal service and care they provide is unmatched. It’s rare to find a bank that combines professionalism with such a warm, community-centered feel. Highly recommend!
- TBTina BloodJul 25, 20255.0Carmen and Cheryl are the absolute best! Always personable and professional taking care of my needs every Friday and any other day as needed. Always friendly and smiling. My wolf dogs love coming with me as Cheryl always gives them milk bone treats ( thank you Cheryl 😄
Frequently Asked Questions About Trustco Bank
What are the regular lobby hours for Trustco Bank at 12901 East Colonial Drive?
The lobby is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. The bank is closed on Sundays.
When is the drive-thru at Trustco Bank open?
The drive-thru hours match the lobby hours: Monday to Thursday 9:00 AM - 5:00 PM, Friday 9:00 AM - 6:00 PM, and Saturday 9:00 AM - 12:00 PM. Closed Sundays.
Is Trustco Bank open on major holidays?
Trustco Bank is closed on certain holidays including November 11, November 27, and December 25, 2025.
Does Trustco Bank require appointments for visits?
No, appointments are not required to visit Trustco Bank.
What types of financial products does Trustco Bank offer?
Trustco Bank offers products such as First Mortgages, Home Town Checking, Savings Accounts, Mortgages, and Home Equity Loans.
What services can I get at Trustco Bank?
Services include Financial Planning, Mortgage Financing, Investment Services, and Estate Planning.
Does Trustco Bank have mobile apps for account access?
Yes, Trustco Bank offers mobile apps available for Android and iOS devices to access accounts conveniently.
Are there any nail salons near Trustco Bank where I can visit after banking?
Yes, nearby nail salons include Charming Nails and CL Nails and Day Spa, both convenient options to visit after your bank appointment.
Are there any parks near Trustco Bank for families to visit?
Yes, Tanja King Park, a nearby playground, is close to Trustco Bank and ideal for families to enjoy before or after banking.
What convenient stores and gas stations are near Trustco Bank?
Nearby convenience stores and gas stations include 7-Eleven, BP, ampm, and Circle K, making it easy to combine errands when visiting the bank.