Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.8
22 reviews
5 stars
9
4 stars0
3 stars
1
2 stars
1
1 star
11
- RPRitesh PatelJan 8, 20251.0Both cashiers at front counter are very rude…even they are not understanding what we explain and keep doing mistakes.
- SGScott GagnonSep 6, 20235.0Excellent Service
- LZLillian ZhengJun 26, 20231.0Truist Bank in general is the worst bank I ever had to deal with. I’ve been a long time customer of SunTrust with multiple business accounts, but since Truist took over all kinds of problems started and I am gradually closing my accounts with them. And guess what, this morning I received a phone call from someone claiming to be a Truist Rep, who demonstrated ZERO professionalism questioning me the entire business structure of my company and who my partners are, when I asked her the reason for doing so she simply responded: “Oh we are just trying to close your account that’s all… “. But my business account is legit and active with transactions taking place. Then when I asked why she didn’t even offer an answer, just told me to go into a branch and have a banker call her. So this bank just tells you, a long time customer, for unknown reasons, over the phone, they are closing your account. This Rep on the phone didn’t even waste her breath to explain anything just ordered me to go into branch or my account will be closed. So Truist, please, I am not desperate to bank with you, don’t even bother threatening I will close my accounts for good!
- DCDonna CruzJan 29, 20211.0Lazy. Went in to add my son. It would have required all of 5 minutes. I was the only customer at the branch. 2 tellers just standing there. 1 guy sitting at his desk and another lady in her office on the phone. I was sent away and told they couldn’t help me. Laziness. I’ve banked with Suntrust for 20 years I really hope this isn’t their new level of service. This branch needs new staff.
- BBBee BaezNov 8, 20185.0Beautifully decorated and an excellent and friendly staff.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the Truist branch hours at 13865 Narcoossee Rd, Orlando, FL?
The Truist branch is open Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
Is there a drive-through service available at this Truist location?
No, the drive-through services are closed every day of the week at this Truist branch.
What types of banking products does Truist offer at this location?
This Truist branch offers products including Checking, Commercial accounts, Credit Cards, Loans, Mortgage, Online & Mobile Banking, Personal Savings, Small Business Banking, and Wealth Management.
How can I open a new account with Truist?
You can open a new account online, by visiting the branch during business hours for a temporary debit card immediately, or by phone at 844-487-8487 during available hours.
How do I activate my Truist debit card?
You can activate your debit card online to make digital and in-person payments using funds from your checking account.
What languages are supported at this Truist branch?
The branch supports English and Spanish languages for customer service.
Are there nearby places where I can grab a healthy smoothie before visiting Truist?
Yes, Nautical Bowls, a smoothie and health food cafe, is located nearby and can be a great spot to grab a healthy smoothie before or after your visit to Truist.
What nearby places can I visit for some shopping around the Truist location?
Apricot Lane Boutique, a women’s clothing and fashion accessories store, is located close to the Truist branch, offering a convenient shopping option during your visit.
If I need to access other banking services nearby, where can I find additional banks or ATMs near Truist?
Near the Truist branch, you will find Chase Bank, Centennial Bank, Regions Bank, and Addition Financial Credit Union - Lake Nona, as well as Chase ATM for your banking needs.
What services does truist provide at this branch?
Truist offers deposit transactions, retail and international wire transfers, business loans, mortgage loans, insurance services, investment services, trust services by appointment, cash management, and foreign currency exchange.