Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.7
26 reviews
5 stars
10
4 stars
1
3 stars
1
2 stars0
1 star
14
- RBRufus Barfield3 days ago5.0Great Customer Service by EVERYONE IN THE BRANCH. This Branch is the BEST!! THANKS AGAIN FOR YOUR SERVICE!!
- CNChristopher NassehDec 29, 20255.0I had an excellent experience with Truist while handling my business banking needs. The team was professional, responsive, and genuinely invested in helping my business succeed. A special thank you to Wil, Stephanie, Raul, Dayra, and Pablo for going above and beyond. They were knowledgeable, patient, and made the entire process smooth and efficient. It is clear they truly care about their clients. Highly recommend this branch and this team.
- CSChristopher SmithMar 3, 20231.0Arrived this morning to stop at the bank to make a very large deposit. Arrived just a bit after 830 this morning. Picked up some breakfast from McDonald's and started to eat. A curly headed mix lady who drove a Telsa parked beside me. I only noticed her when I looked over and she told me I couldn't park in the parking lot because of opening procedures. I kindly said ok and left. Decided to just drive down to the Lake Nona branch near Don Julio's and waited there. Interesting enough, that location as well was still closed and a branch representative never said a word to me as she unlocked the door for herself and another colleague, both women. I continued to wait until 9am, then they opened the doors. I advised the branch teller of my experience down the road at the Lake Hart location. She apologized and stated that wasn't the first time she has heard that. I'm very tempted to just park there another day and tell her this is a public parking lot, if you feel unsafe doing your job then you should find a new profession. What if my car died and I couldn't start it and i needed it towed to my dealership, would they not open the branch? I went back and drove around the parking lot looking for signs that may have been posted, regarding this policy, including the door, never saw any. Reached out to a Orange County Deputy friend of mine, he stated unless there was reasonable suspension of me committing a crime, it's a public parking lot and would have every right to stay within my vehicle. Told him good to know.. Company policy is not considered law.. Its a public parking lot. As long as you don't interact with them, keep your windows up and don't interact with them until the branch opens. You have every right to park and wait, especially if your a customer..
- NBNicole BelandMay 14, 20221.0You'd think on a day where more people can get to the bank during business hours they'd have more than ONE person working. It was an hour wait just to talk to that one person, nevermind how long it's going to take to get your business done.
- RSRoman SavostinDec 10, 20211.0Incompetent and slow staff. Waste your time, go extra slow, rude and not understanding. Avoid this location like the plague.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the operating hours for Truist's drive-through service?
The Truist drive-through is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and is closed on Sunday.
What banking services does Truist offer at this location?
Truist offers a range of services including deposit transactions, direct retail loans, credit cards, business loans, mortgage loans, insurance services, investment services, treasury services, trust services by appointment, international and retail wire transfers, leasing services by appointment, cash management by appointment, and foreign currency exchange.
How can I open a checking or savings account at Truist?
You can open an account online, by visiting a Truist branch during business hours, or by phone at 844-487-8487. Note that Truist CDs can only be opened in a branch. Opening online requires waiting for debit cards and checks by mail, but visiting a branch provides a temporary debit card immediately.
How do I activate my Truist debit card?
You need to activate your Truist debit card online to start making purchases and payments linked to your checking account.
What languages are supported at this Truist location?
This Truist branch supports English and Spanish language services.
What are Truist's general business hours?
Truist is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and is closed on Sunday.
Where is Truist located?
Truist is located at 10745 Narcoossee Rd, Orange, Orlando, FL 32832, USA.
What nearby places can I visit around the Truist branch at Lake Nona?
Nearby you can visit Gearity Wellness Center for spa services, Pure Barre gym for fitness classes, and Orlando Jewelers for jewelry shopping. These locations offer additional wellness, fitness, and shopping opportunities during your visit.
Are there dining options near the Truist branch in Lake Nona?
Yes, there are several nearby dining options including Outback Steakhouse for steak, Armando's Italian Restaurant and Wine Bar, Arepa Burger Lake Nona offering Latin American cuisine, Quiznos sandwich shop, and Papa Johns Pizza for fast food.
How can nearby places help me when visiting the Truist branch?
Nearby places like Gearity Wellness Center and Pure Barre provide convenient wellness and fitness options before or after your bank visit. Dining options such as Outback Steakhouse and Armando's offer meals to enjoy close to the branch. Additionally, nearby banks like Wells Fargo Bank provide banking alternatives if needed.