Truist

3.9
135 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
4582 S KIRKMAN RD, ORLANDO, FL
32811, United States

Hours

Reviews

3.9
135 reviews
5 stars
97
4 stars
0
3 stars
3
2 stars
1
1 star
34
  • BL
    Boss Love
    Oct 3, 2025
    5.0
    Everyone was so very helpful the solved my problems when I needed them to I am thankful
  • BM
    Brushny Michel
    Jun 27, 2025
    5.0
    Yolanda Moreno was very helpful and kind. Best service I ever had at a Truist Bank.
  • AA
    Angelina Aromanov
    May 6, 2024
    5.0
    I recently had the pleasure of interacting with Yolanda at the Truist branch, and I must say, her level of customer service and professionalism was truly outstanding. From the moment I walked through the door, the banker greeted me with a warm smile and a genuine willingness to assist. They quickly assessed my needs and provided me with clear, concise, and highly informative guidance, showcasing their deep understanding of the bank's products and services. What truly set Yolanda apart was her exceptional attention to detail and personable approach. She listened intently to my concerns and tailored her recommendations to my specific requirements. Her friendly demeanor and genuine interest in my financial well-being made the experience feel more like a conversation with a trusted advisor than a typical banking transaction. In my opinion, Yolanda is an invaluable asset to Truist and deserves recognition for her exceptional customer service and professionalism. Her dedication to exceeding customer expectations is truly admirable and should be commended. I have no doubt that Yolanda would be an excellent candidate for a well-deserved promotion, as her skills and talents would undoubtedly contribute to the continued success of the bank.
  • DS
    Darian Simpson
    Oct 23, 2023
    1.0
    The worst bank I've ever had the experience of using. It was fine back when it was SunTrust. It wasn't a stellar bank, but I didn't have any major complaints. Now it takes forever to see the one teller who is servicing both the inside line and the drive thru banking. (props to him, he was legit trying his best) I went in recently for the sole purpose of making a withdrawal and it took me over two hours. This was at 10am on a Monday and there were only about six clients in the bank. If they'd had more than one teller, the process would have most likely gone very fast. Avoid at all costs if you value your time.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.